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Originally Posted by berley2002
Hey everyone! I'm having a problem with my 2002 Explorer. There was a recall on the back tailgate window. I had it replaced and the frame around the window cracked. Ford says they will not pay for it because the crack was not caused by the window installation and I'm over my warrenty mileage. I'm not buying that at all. I haven't gotten it fixed yet because I wanted to investigate. Please post or email me if you had a problem with the tailgate cracking and if it happened after the window replacement or not. The body shop manager said that the cracks are happening alot, I'm just trying to find out if they are just happening at any time or if it is happening when that tailgate window is replaced. I would really appreciate any responses! Thanks.
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I have had this happen my Exlporer was in the on the back window recall. One large crack and several small hair line cracks are starting along the whole fiberglass tailgate just under the window We haven't been to a dealer yet to see what they say but it is not covered on the warrenty.
