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Re: 2002 Explorer Tailgate crack
My 02 Explorer has cracked at the tailgate also. The dealer told me that this was common and that unless under factory warrenty that Ford will not fix it and that the customer will have to take care of it. It seems to me that this is not a isolated thing due to all of us having the same thing happen. I contacted Ford via phone and email and let them know what problem I was having. If everyone would do this maybe they will see that this is common and fix it without us coming out of pocket.
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