antonin

The same problem occured with my '08 Escape Ltd this past weekend. Apparently, there is a TSB that documents potential failure due to extreme temperature changes. The dealership confirmed this. Ford has also confirmed that the part is in high demand, and have placed an emergency order for it. For some reason though, they can't predict how long it will take to get this "golden bolt" shipped to my dealer. I'm astounded that with the supposed technology and sophisticated logistics available to Ford, they can't manage part inventories better, especially for a failure that occurs frequently enough to have a TSB associated with it.

UPDATE>> The Dealer advised today that the part (1 bolt) will arrive on May 3 (per Ford). Not sure I understand why it take so long to acquire and ship a bolt, even if it has to come from the factory where they make the Escape. I'd expect that it should be no tougher than grabbing one off the line and shipping it to my dealer.