rmansell

I own a 2002 Ford Explorer and the plastic on the tailgate beside the emblem is cracked. This is a common problem I'm seeing on the road and also on posts to various web sites. The best example I have was from this past spring - I went to a park and there were two 2002 Ford Explorers and a 2002 Mercury Mariner. All of them had the vertical crack on the plastic of the tailgate beside the emblems. I've heard that this is because of expansion and contraction due to heat and cold. However, it doesn't change the fact that this is a ford problem either because of materials used or improper engineering. Plastic on my other vehicles doesn't crack because of common seasonal changes in weather. Ford should recall this and make it right with their customers. The fact that they have not done so will likely prevent me from buying a vehicle in the future from a company that doesn't stand by their product. I will continue to relay my dissatisfaction with the way they are handling this to others, as I'm sure other Ford customers will do. Now is not the time for Ford to be losing potential customers because of a poor reputation.