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Old 02-19-2003, 20:24   #1 (permalink)
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Another Telstra rant

I move into a new house... I get 28.8k connections, trying my luck I decide to apply for ADSL anyway........ Nope, on a Pair Gain :(

I ring them up and tell them I don't want to be on a Pair Gain as I am paying full price, but only getting half the service..... They offer me "ISDN for 60 cents an hour!"

I ask the operator what year it is. He says its 2003. I say Thankyou I wasn't sure as its been 5 years since people were expected to pay-by-hour.

As I am a computer technician, and I work for an Internet company my job requires me to have a decent link, this is very frustrating ! I will write a letter to TIO and see if they can assist me in anyway (They have a class action against Telstras use of Pair Gain)

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Old 02-20-2003, 03:55   #2 (permalink)
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while it may be sad that you are on a pgs, the fact remains you are receiving everthing you are paying for,, ie. a voice service, due to the obvious lack of copper you are receiving your VOICE service via a pgs. It could be worse, if there were no pgs you wouldn't have a phone service..... for a laugh ring 1800 111 550, its an internal telstra message, good for a laugh...
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Old 02-20-2003, 12:25   #3 (permalink)
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I dont like your chances, telstra only has one guarentee and thats that its possible to comminicate by voice. There is no requirement for Telstra to supply any sort of guarenteed data transmission on any PSTN line
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Old 02-20-2003, 21:06   #4 (permalink)
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excuse ones ignorance, whats pair gain ?
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Old 02-20-2003, 22:58   #5 (permalink)
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It's a method delivering service to customers without the need to supply copper wires the entire length from the exchange to the house. The term pair gain is very old and dates back to when Telstra(PMG) used to be able to create a third "phantom circuit "from 2 existing copper circuits, hence the term pain gain.

The remote intergrated multiplexor connects to the customers phones via copper and uses digital technology to multiplex many circuits onto one common bearer back to the exchange.

The limitations are with bandwidth supplied to the customer which is fine for voice but not desirable for high speed analog modems. The other disadvantage is because of the lack of copper ADSL cannot be supplied.
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Old 02-21-2003, 06:33   #6 (permalink)
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oh ok , thanks for clearing that up.
Telstra have been telling me for a year, they are reviewing my area to upgrade the exchange for ASDL, and they keep trying to flog ISDN to me as it looks like its gonna be a while. Is ISDN really worth the money ??
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Old 02-21-2003, 15:09   #7 (permalink)
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Not really, It will give slightly better performance than a fully working 56K modem, but no where near ADSL. It is 64Kb/s.

The other bad part is that data is charged at an hourly rate.
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Old 02-21-2003, 16:06   #8 (permalink)
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What about one of the remote broadband providers, Ihug used to have a satnet setup for their broadband.
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Old 02-22-2003, 04:11   #9 (permalink)
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I am assuming you are not in a cable ready street????
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Old 02-22-2003, 05:25   #10 (permalink)
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Sorry to hear the news mate, but no working from home for you for a while by the looks of it! :(
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