Ford Dealers: Why are some so bad?
After reading so many threads and comments about dealers who are uncooperative, unreliable and in some cases even downright destructive of people's vehicles, i've been wondering just how it is that they get away with it?
It seems that one of Ford's biggest downfalls is it's dealer network. Are they aware of this? Does anyone in a position to do something about the situation actually know or even care about the fact that there are literally hundreds of Ford owners who are being put off the blue oval due to shonky dealers?
Having never had experience with more than 1 Ford dealer (and they are quite good, course the fact we know them personally helps too), i can only begin to imagine how frustrating and downright insulting it must be to have a dealer come at you with excuses that are just so pathetic it's not even funny. It almost seems like there is enough grounds for disgruntled owners with problems ranging from clunky diffs to crap paint jobs to take a class action against Ford and get something done to fix their problems - something i'm sure we all don't want to happen.
It's just interesting to see people coming on here with stories of dealers treating them like nothing more than sheep, taking their money and never wanting to see them again.
I'd be interested to hear everyone's thoughts on this.
2002 Focus CL Hatch
too slow..............for now