I also have a good news story. I was having problems with my AUII XLS Ute and air getting into the front corners of the tonneau cover, braking off the loops on the tailgate. Nuford here in Perth, got it fixed using a Ford suggested mod. They got it fixed at the best trimmers, and also very quickly.
Of all the dealers I have delt with these guys are the most polite and friendly. The even washed the car. Which was nice of them considering it was a warrenty claim and not a service.
'01 AUII XLS Ute
'65 GT Cortina