Ford taking advantage of me? They want to refund my warranty... I need some advice.
Hey guys, I have a situation here that's been troubling me quite a bit.
I bought a used 2003 Ford Focus SVT back in March 07 - 30,000 miles. I bought with it a 2 year plan Premium warranty. The 2 year warranty is what basically sealed the deal for me.
Okay, well here's the current situation. I brought in my car today to the dealership's service department because occasionally it will take a few tries to crank my car... also the engine light came on. They say it needs a new Starter and a new O2? Oxygen sensor (what is this anyways?). Estimated to cost almost $700 total to replace them. I'm like cool well my premium warranty will cover this and I'll just have to pay the deductible ($100). Well the lady says their is an issue with my warranty... that it was never put into the system and only shows the previous owner's expired warranty. So before she orders the parts she was going to check into my warranty to see what the problem is.
I don't hear back for a while so I call them and ask if I can pick up my car and bring it back in once the warranty issue is fixed and the parts are in... which was fine. I go to pick it up and the owner/used sales manager wants to talk with me. He takes me in an office and this is what I'm told...
Ford won't put a warranty on the car because somehow the previous owner voided any chance of there being another warranty it. He tells me they are going to go ahead and order the parts and cover the bill for me AND refund me the $800 I spent for the warranty plan because neither they (the dealership) or I knew that the car couldn't have a warranty. I ask if there is anything I can do about the warranty situation and he says no. So I'm like okay fine... doesn't look like I have much of a choice.
So the current plan is for me to bring my car in next week for service, and this guy is going to cut me a check for $800 in addition to paying for the current repairs.. However, thinking over it now this doesn't seem right at all. Sure I'm being refunded the warranty cost, BUT I'm now stuck with a car w/ no warranty for the next year and a half. What if my transmission goes out... or something worse ($800+ repair) during this time? I'm screwed basically. And honestly, this deal would have never been sealed if it weren't for the 2 year warranty offer.
What do you make of all this?