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Old 11-12-2003, 17:16   #1 (permalink)
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Hard Disk Data Recovery

Another post in less than two minutes! Hope I am not becoming a "post-wh0re".

My brother lives in the UK and just lost a hard drive in his Dell 4550 computer. It's replaced now, but the other had a stack of important information for his business on it. Bottom line is, he needs it back! He got a few quotes on data recovery and they're wanting 800 pounds minimum for the operation and 95 pounds just for a diagnostic! Yes, $2,400, AUS dollars for the operation - worth more than his computer! I knew this type of operation was expensive and stuff... Anyway, he is sending it over here and hoping somewhere might be cheaper.

So I'm hoping someone knows of some places and/or costs of this.

Thanks.
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Old 11-12-2003, 17:40   #2 (permalink)
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Re: Hard Disk Data Recovery

That does sound about right. What they do is effectively perform surgery on the hard disk. They'll probably need to take it apart and install the platters into an identical drive that works (they might een eed to buy a new one for this). Or maybe just replace the heads or whatever failed.

In the end he needs to decide which he can afford: the loss of the data or the financial outlay to get it back. And getting it back is not guaranteed, either.

In hindsight, you might want to mention the benefits of backups to him. A CD burner costs pittance nowadays. :-)
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Old 11-12-2003, 17:45   #3 (permalink)
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Re: Hard Disk Data Recovery

I don't even need to remind him about backing-up! Let's just say he's really pissed off at what could have been!!

Which reminds me, I've gotta back up soon. It's just so time-consuming!
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Old 11-12-2003, 17:49   #4 (permalink)
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Re: Hard Disk Data Recovery

Visit this forum and a post a thread in the appropriate place. There is plenty of guys and gals who will be sure to give you a hand. May not be able to tell you how to do it yourself, but will probably know someone a lot cheaper.

http://www.austech.info/forums/
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Old 11-12-2003, 18:05   #5 (permalink)
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Re: Hard Disk Data Recovery

The money sounds right to me, it is not an easy process to recover data, and can range from building up the plates into a new hard drive and getting the data (done in a dust free room) to rebuilding all the 0 and 1's into a readable format again depending on how bad the disk is.

Bottom line- just how impoortant is the data to get back.

Backups can never have to many backups - CD burner CDRW cheap and good.
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Old 11-12-2003, 20:44   #6 (permalink)
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Re: Hard Disk Data Recovery

It could also be a controller board failure, which would be pretty easy to replace if you had an identical drive, or could get one. I'd expect to pay a few hundred dollars over here, don't know about 1000's though.
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Old 11-12-2003, 21:10   #7 (permalink)
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Re: Hard Disk Data Recovery

Thats what you will pay for data recovery... Its an expensive task that could of been overcome by doing backups !!
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Old 11-12-2003, 22:37   #8 (permalink)
 
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Re: Hard Disk Data Recovery

Paid $1200 at doctor disk in port melbourne about 2 months ago, to recover an toshiba laptop disk
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Old 11-13-2003, 06:11   #9 (permalink)
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Re: Hard Disk Data Recovery

Thanks for everyone's input, much appreciated.

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Originally Posted by XWGT
Paid $1200 at doctor disk in port melbourne about 2 months ago, to recover an toshiba laptop disk
This sounds pretty reasonable. What size was your HDD? And did they recover all of the data?
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