Join Date: Aug 2003
Location: in a Russell Whyte free zone
Re: laptop hunting, DELL opinions
If you want Dell buy Latitude not Dimension series, they are the corporate workhorses that wont crack crumble and self destruct.
Dell service and delivery was supurb but the last few months it has diminished rapidly.
If your not a corporate customer, prepare for a good hour or so of telephone organ music, before you actually get to speak to Raj in Repairs.
A TAFE course in Hindustani may help relation with Tech support, but after you remind them you are a customer and not a numbskull and yes you have run the diagnostics they are generally quick to get repairs done.
Compaq/HP are hard to make sense of, since HP took over the quality of all the model ranges varies.
Another note with Dell if you want to save $$$ dont tick their option boxes, base prices are usually keen but its often cheaper to buy a larger hard drive and extra RAM, carry cases etc from name brand options at another retailer.
Put the original hard drive in a $60 usb enclosure and you have a handy backup/transfer drive.