Join Date: May 2001
Location: Somewhere over the rainbow
Microsoft admits Xbox faults
MICROSOFT has admitted to problems with Xbox consoles distributed in Japan, less than a week before the product's Australian launch.
The company promised to repair the machines after admitting some had caused abnormal scratches on CDs and DVDs. Earlier, Microsoft argued the scratches were caused by natural friction, saying it would not take action unless there was a problem affecting playback.
But yesterday, the company acknowledged the defect and said it would repair the machines and replace scratched CDs and DVDs.
"We found some unidentified scratches on CDs and DVDs. We have yet to determine the cause of the scratches," Xbox spokeswoman Midori Takahashi said, maintaining the scratches did not affect game playing.
An official speaking on the condition of anonymity told finance news agency AFX that disk drives in the consoles were faulty.
Microsoft said it had received 243 complaints about the fault since Xbox's February 22 launch in Japan. It is understood 124,000 machines were sold in the first three days of release on the home soil of rivals Sony and Nintendo.
Xbox, which made its US debut in November, is due to hit European and Australian stores next Thursday. The company sold 1.5 million American units in December and has distributed 250,000 to Japanese stores.
Sony's two-year-old console, the PlayStation 2, also made a rocky debut in Japan.
The company distributed free software to fix a memory card fault in 1.25 million consoles. A second glitch allowed users to view DVDs without region-based controls, contravening an international agreement that restricts their distribution.
You know, somebody actually complimented me on my driving today. They left a little note on the windscreen. It said, 'Parking Fine.'So that was nice.