Join Date: May 2003
Location: Giving the finger to speedcams
Re: Need new ISP!
Modem dropouts are basically caused by the voltage in the lines dropping below acceptable limits for the modem to maintain connection. Yes there is voltage in phone lines and yes, I have done extensive research on it as it was a major problem with connectivity to units we used at work.
Basically, there is nothing you can do about it apart from try another modem (or as carazy suggested another cable).
Telstra are responsible and, while admitting it happens, refuses to take responsibility as they claim that the vast majority of line is for "voice" communication and not data.
Dont blame the ISP, it is rarely there fault.