the nic says it all - Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars

11-19-2001, 16:11

I once owned a 1992 Ford Taurus GL wagon. I bought it used and, being the wise woman I am, purchased an extended warranty. A few years go by and my Taurus developed a nasty grinding noise in the transmission. I take it to my local dealer, and explain the problem. They keep it over night, then tell me nothing is wrong. ummm, ok. A week later I take it back and they tell me the transmission fluid is burnt and the trans needs to be replaced. I whip out my wonderful extended warranty only to find that it had expired the previous day. To make a long story short, I fought with Ford for 3 months to get them to honor the warranty. In the end, they gave me the trans and I had to pay for installation.

Today, I am the owner of a 1995 Ford Windstar with the dreaded 3.8L V6 engine. Last week, the radiator spilled it's guts all over the grocery store parking lot. 2 days, a $41.00 part and $200.00 in labor later, I get my car back and all is well. Ok, there was this nagging scent of anti-freeze, but that was just the stuff burning off the engine, right? Wrong. It started idling rough and on Friday the idle got worse and the check engine light came on. Since it was around 6pm and no mechanics were open, I had to wait until today to take it in. I thought all would be well because Ford did that neato recall thingy on it's head gaskets. Guess what! THE RECALL EXPIRED YESTERDAY! I called Ford and they refuse to budge. They offered no solutions. I will never buy their product again, nor will I recommend it to anyone.

Ford can kiss my hiney.

Nylie · 11-19-2001, 16:23

Ford unfortunately has a bad rep when it comes to repairs and servicings. Its a shame too...Ive had my troubles with my Ford Probe, but Im lucky...I have a great mechanic down the street from Ford and hes honest. His prices are much better to, and we know each other really well.

Trey · 11-20-2001, 11:48

I won't even let Ford touch my car. The feeling I get is that they don't want anythign to do with it. Most of the time I calll up for a part, I usually have to correct them on what thePGT did and did not come with. It's frustrating. Quality Care my foot.:dead:

Stacy94PGT · 11-20-2001, 20:07

Quote:

Originally posted by Trey
I won't even let Ford touch my car. The feeling I get is that they don't want anythign to do with it. Most of the time I calll up for a part, I usually have to correct them on what thePGT did and did not come with. It's frustrating. Quality Care my foot.:dead:

I call Mazda for my parts, their cheaper. Just for kicks, call up a Ford dealership and ask how much a chrome swirl wheel cost for a PGT. You'll laff yourself to death.:s6: