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Old 09-27-2004, 16:38   #1 (permalink)
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Online Bank Theft WARNING

Just received this in my e-mail. I'm not one of their customers, but I have notified them of this, and thought I'd post it here as it might help someone.

THIS IS A SCAM. IF YOU ARE A CUSTOMER OF THIS BANK, DO NOT ENTER YOUR DETAILS AS ASKED.





I should also mention that the e-mail comes through as an image, and it's not the link in the picture that you're clicking. It's a link that the pictures is hyperlinked to when you click the image.
Also I think Citizens is a bank in the UK.
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Old 09-27-2004, 17:30   #2 (permalink)
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Re: Online Bank Theft WARNING

Thanks for the heads up Waz!
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Old 09-27-2004, 23:52   #3 (permalink)
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Re: Online Bank Theft WARNING

I got a similar one when I finally got my emails last night ..... but it was from Citibank ..... Im not a customer of theirs so I just deleted the email ......

So possibly Citibank customers should be aware as well


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Old 09-28-2004, 00:53   #4 (permalink)
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Re: Online Bank Theft WARNING

I always get them in my qut email and hay I just got another one today they are dam annoying. I got one saying something similar yet eh im not a customer and the email adress is full of numbers and letters hmm.
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Old 09-28-2004, 01:17   #5 (permalink)
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Re: Online Bank Theft WARNING

Citibank Australia is aware of fraudulent e-mails and are currently
investigating the situation.

These fraudulent e-mails are known as 'phishing' and are sent out
randomly, hoping to receive a response. When the e-mails are sent, the
instigators are unaware as to whether any of the recipients are Citibank customers, unless you respond.

A copy of the e-mail can be sent to:

email.reporting@citigroup.com

Citibank will never send emails to customers requesting confidential,
personal or account information. Please delete all emails received of
this nature, even if the email appears to have come from Citibank. To
learn more about what we do to ensure the security of your Citibank
accounts, and what you can do to securely transact online, go to
www.citibank.com.au <http://www.citibank.com.au> and click on 'Citibank
Online Security under Keep Informed. If you believe your account access details have been compromised, report it immediately to CitiPhone
customer service on 13 24 84 or 61 7 3310 6015 if overseas.
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Old 09-28-2004, 02:58   #6 (permalink)
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Re: Online Bank Theft WARNING

Quote:
Originally Posted by RPO83
Citibank Australia is aware of fraudulent e-mails and are currently
investigating the situation.

These fraudulent e-mails are known as 'phishing' and are sent out
randomly, hoping to receive a response. When the e-mails are sent, the
instigators are unaware as to whether any of the recipients are Citibank customers, unless you respond.

A copy of the e-mail can be sent to:

email.reporting@citigroup.com

Citibank will never send emails to customers requesting confidential,
personal or account information. Please delete all emails received of
this nature, even if the email appears to have come from Citibank. To
learn more about what we do to ensure the security of your Citibank
accounts, and what you can do to securely transact online, go to
www.citibank.com.au <http://www.citibank.com.au> and click on 'Citibank
Online Security under Keep Informed. If you believe your account access details have been compromised, report it immediately to CitiPhone
customer service on 13 24 84 or 61 7 3310 6015 if overseas.

No bank will ever ask for confidential details to be confirmed via e-mail. The other thing to be aware of is e-mails with links to the banks web-site as these are usually mirror images of the actual site and are also used capture confidential information.

Basically do not give your details to anyone and even be cautious providing credit card details over the phone. Bank fraud is growing rapidly because people are so relaxed providing their details.
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Old 09-28-2004, 03:27   #7 (permalink)
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Re: Online Bank Theft WARNING

well I just got one that said i just won two million five hundred thousand are I a lucky boy
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Old 09-28-2004, 03:30   #8 (permalink)
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Re: Online Bank Theft WARNING

We were getting hammered with these emails at work. They are extremely well thought out. I tested the links by clicking on them and they actually open the banks website as well as a pop up window asking for details the bank would never need to confirm.

The funniest part was the email claimed to be from the 'Citi Bank Customer Fraud Division'... how I laughed at that line!!!
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Old 09-28-2004, 04:40   #9 (permalink)
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Re: Online Bank Theft WARNING

i have received these from westpac, anz and the national. the best ones are those with spelling mistakes :-0
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Old 09-28-2004, 05:11   #10 (permalink)
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Re: Online Bank Theft WARNING

commonwealth always warns me (via a pop up when opening their netbank ) that customers have been sent these emails.

ive never seen 1, but id never enter any details like that anyway.....the fact is they dont need to confirm these kinds of details. and they wouldnt do it in an email anyway
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