Citibank Australia is aware of fraudulent e-mails and are currently
investigating the situation.
These fraudulent e-mails are known as 'phishing' and are sent out
randomly, hoping to receive a response. When the e-mails are sent, the
instigators are unaware as to whether any of the recipients are Citibank customers, unless you respond.
A copy of the e-mail can be sent to:
Citibank will never send emails to customers requesting confidential,
personal or account information. Please delete all emails received of
this nature, even if the email appears to have come from Citibank. To
learn more about what we do to ensure the security of your Citibank
accounts, and what you can do to securely transact online, go to
www.citibank.com.au and click on 'Citibank
Online Security under Keep Informed. If you believe your account access details have been compromised, report it immediately to CitiPhone
customer service on 13 24 84 or 61 7 3310 6015 if overseas.