You'll find this has a lot to do with the attitude of the manufacturers these days. Ford is willing to the extra mile to keep customers, or gain new ones whilst Holden/HSV has become over-run with arrogance.
Remember when Holden fans would have a go at you for Ford's perceived 'fleet-car' image/ Not denying that 5 years ago, but now Holden are gaining this - and HSV too!! HSV are now pandering to the same market segment Holden fans used to claim Ford pandered to most - which aren't your private owers - and that's going to hurt them in the long run.
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