TSB's & Secret warranties
TSBs are part of the routine process as vehicles need service as they age.
This statement is BS
TSB's are issued for cars which might only be less than a year old.
This is my acquired knowledge before I posted..
A little enlightenment for you regarding TSB's.
You would not know this because you do not work in the Automotive industry
and you are definitely not a Tech.
Secret warranties go through four stages:
1st Stage -
Service advisories are posted on an automaker's internal computer network.
They offer troubleshooting tips and allow the dealer to bill the
manufacturer for the repair. This info is never shared with the customer.
2nd Stage -
If the defect grows in scope and a more involved solution, requiring
upgraded parts, is needed, automakers then draw up a formal service bulletin
(called a TSB or DSB) and distribute the bulletin to dealers and US and
Canadian government agencies. The service bulletin is only issued after the
manufacturer has, what it thinks, is the solution for the defect. TSBs
issued by Chrysler, Ford, and GM will usually spell out clearly which base
warranty will cover the repair (emissions warranty, bumper-to-bumper, etc.).
Interestingly, Asian and European automakers are vague in their description
of their warranty obligations. Honda, for example, uses the term "goodwill"
as a euphemism to describe its warranty extensions.
3rd Stage -
As more and more customers hear through, Alldata, friends, and relatives
that some TSBs recognize that a common factory-related defect exists, and
find that the base warranty is clearly inadequate to deal with the scope of
the problem, pressure is exerted by dealers and customers for additional
after-warranty-assistance. This, in turn, results in a second TSB, sent only
to dealers, extending the warranty coverage for the defects's correction and
leaving to the dealer's discretion the amount of the customer's refund.
Now, customer dissatisfaction is building into a crescendo, since the
dealers and automakers keep the extended guidelines to themselves and
customers get widely divergent refunds, which only angers the owners more,
brings in the media, and leads to a proliferation of Internet gripe sites
and lawsuits (small claims and class actions).
4th Stage -
Finally, the aggravation is too great and the automaker decides to make a
press release followed by an owner notification letter (sent to first owners
only, at their last known address) which clearly spells out what all owners
will get and which vehicles are involved. A special bulletin or letter is
also sent out to dealers to ensure they follow the guidelin es 100%. Ford
calls these Owner Notification Policies, GM calls them Special Policies, and
Chrysler calls them Owner Satisfaction Notifications. No matter the
euphemism, they are an extension of the original warranty, applied to
vehicles that may have been bought new or used.