DEARBORN, Mich., July 1, 2002 – Ford Credit is offering customers affected by the recent fires in the Western U.S. the opportunity to delay some car payments. Ford Credit’s Disaster Relief Program allows qualified customers to skip one or two monthly payments, resuming their regular payment schedules when their situations improve.
Ford Credit customers who are eligible for the Disaster Relief Program should receive letters within the next few weeks via U.S. mail with instructions on how to register. Customers who have not received a letter but believe they qualify may inquire about the program by calling the Ford Credit Customer Service Center at 1-800-723-4016..
According to the American Red Cross, recent fires have displaced more than 30,000 people in Arizona, Colorado and Minnesota. Fires have destroyed more than 450 homes – 400 in Arizona alone.
“Ford Credit is committed to its customers,” said Greg Smith, COO and president of Ford Motor Credit Company. “We understand that they may experience temporary financial problems due to natural disasters. The goal of this program is to give customers one less thing to worry about during difficult times.”
Ford Credit is a wholly owned subsidiary of Ford Motor Company and is the world's largest automotive finance company. Now in its 43rd year, Ford Credit provides vehicle financing in 36 countries to more than 10 million customers and 12,000 automotive dealers. More information about Ford Credit can be found on the World Wide Web at www.fordcredit.com.