Ford's quality program cut costs by $350 million in 2002 - Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars
LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 03-04-03, 11:22 PM Thread Starter
Registered User
Stacy94PGT's Avatar
Join Date: Feb 2001
Location: The Hills of North Georgia,USA
Posts: 7,859
Ford's quality program cut costs by $350 million in 2002

March 5, 2003

DEARBORN, Mich. -- Ford Motor Co.'s Six Sigma quality program saved the company about $350 million worldwide last year, the most since the automaker adopted it, Vice President Louise Goeser said in an interview.

The 2002 results account for more than half of about $675 million in savings since Ford, the world's second-largest automaker, started using Six Sigma in 1999. Six Sigma was invented by Motorola Inc. and popularized by General Electric Co. It uses statistical tools to correct quality problems.

"We've stripped waste out of the system," said Goeser, who is vice president in charge of quality. About $180 million of the 2002 savings occurred in North America, she said. The company wants to cut automotive costs this year by $500 million to offset higher health-care and pension expenses.

Ford, which had a 2002 net loss of $980 million, or 55 cents a share, has forecast 2003 net income of 70 cents. Analysts expect 51 cents, according to a survey by Thomson First Call updated on Feb. 28.

Last year, Ford placed fifth out of seven automakers in a J.D. Power & Associates survey that measures consumer complaints in the first 90 days of vehicle ownership. It finished last in 2001. Ford had 143 complaints per 100 vehicles in 2002, while Toyota Motor Corp. scored the best with 107.

Goeser said she was "optimistic" Ford would improve in this year's survey.

My first car was a 67 Mustang Coupe, 2nd one was a 67 Cougar XR-7, 3rd one was a 66 Mustang Coupe. Why did I get rid of these cars for ? I know why, because I'm stupid, stupid, stupid.

My next Ford.....
Stacy94PGT is offline  
Sponsored Links

  Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars > Fordforums Community > Latest Ford News and Racing News > Ford Worldwide News
Gear in this thread - Powered by O'Reilly Auto Parts

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford Beats 1st Quarter Estimates With Net Profit Of $896 Million RPO83 Ford Worldwide News 5 04-16-03 12:15 PM
A CENTURY OF VISION: Fords built city, changed the world Stacy94PGT Ford Worldwide News 0 03-12-03 08:17 AM
Ford reports $US326 million net loss for Q3 2002 RPO83 Ford Worldwide News 1 10-16-02 07:09 AM
Ford Reports Second Quarter Net Profit Of $570 Million RPO83 Ford Worldwide News 0 07-17-02 07:38 AM
Ford blames its suppliers for quality problems, demands improvement Stacy94PGT Ford Worldwide News 0 05-28-02 09:58 AM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome