DEARBORN, Mich., Aug. 19, 2002 – Ford Motor Company [NYSE:F] commends Continental Tire North America's quick decision to voluntarily recall P275/60R17 tires used on 106,701 2000-model and certain two-wheel-drive 2001-model Expedition and Navigator SUVs. Four-wheel-drive vehicles are not affected.
Ford Vice President-Environmental and Safety Engineering Sue Cischke credits Ford's and Continental Tire's early warning systems for helping to bring this issue to the attention of both companies. "These early warning systems enabled us to swiftly identify a potential problem and bring it to a quick resolution," she said.
"We are working closely with Continental to get our customers replacement tires as soon as possible," Cischke added. Customers can get information about how to identify the affected tires and where to get free replacements through Continental Tire's toll-free hotline – 1-800-TIRE-FIX (847-3349) – or by e-mail at firstname.lastname@example.org
Separately, Ford will notify customers of two-wheel-drive 2000-model Expedition and Navigator SUVs of incorrect vehicle certification labels. Approximately 81,774 vehicles are involved. Some of the vehicles are included in the Continental Tire voluntary recall.
The rear tires have a recommended pressure of 33 psi, but were erroneously labeled at 30 psi. The front tire pressure is correctly stated.
Customers will receive a corrected label in the mail that should be placed over the existing label. Ford urges consumers to be mindful of tire maintenance at all times, particularly when they rotate tires.
Ford's Customer Relationship Center is 1-800-392-3673 (FORD).
Continental Tire news release is available at: http://www.conti-online.com/generato...s/news_en.html