Hi all, well today coming home from work i was listening to CD's as per normal but when i went to change the CD..... its stuck big time. Wont come out at all. I havent tried to poke or prod obviously but to say the least i am pi$$ed off in a big way.
The CD in question is a Sony CD-R of which my Ute has played many with no problems.... hell its even played this one fine many times.
Anyone had this happen? And does it look like a trip to ford? Oh and i got the ute brand new 3 months ago with single CD player.
This sort of thing shit$ me to tears, it really does.
Ok, just got off the phone from the service guy where i bought the ute.
He said that because it was a "sony" disk in the player and not a "proper" one that any and all cost of repair is on me and not ford.
This is bull$hit guys/girls or does it say somewhere that these cant be used? I read the manual again and the warranty and this is not mentioned anywhere at all.
The CD's in question have played hundreds of times in the ute and this one too, as they have in every single other car we have plus mates cars and etc etc
He didnt ask any details about me or my rego but its going to be obvious when i go in..... should i get narky about it and expect something to be done or will i wear this? God forbid if i asked them to fix all the trim screwups and other things i have noticed since sitting in other XR's.... this sux, i really thought there would be a bit more concern from them but nope.... nothing.
The answer that the Service department was BS!!! I would make it known that you wanted it fixed under warrenty and if the answer is ANYTHING other than YES SIR> I would ask to speak to the reagional service rep! Hell,, if nothing else get another opinion from another dealer!!
Sounds like they are a bunch sorry A$$E$ who hate their jobs!!!
Man,,,,,,,,,,,,,,, I would be on the war path!!!
He said that because it was a "sony" disk in the player and not a "proper" one that any and all cost of repair is on me and not ford Warranty
Ask for the service manage @ the dealer ship & if he tells you the same story Ask him who makes "PROPER" c.d.
SONY dats WHO
if you have any problems contact FORD CRC ( customer relations centre )
they are very good & will help you with this delima
maybee you would like to name the dealer & the person that you spoke with but you had better check to see if that is allowed on here
i for one would not stand for it i would demand that it was repaired under warranty & if i had to i would make it well known that i was not happy
it does not state in the manual that they do or dont play CD-R so one would presume that it is OK to play them in there as you would only be playing a back up of your original copy or songs that you have downloaded from the new telstra music thing
the toes that you step on today may be attached the the legs that hold up the a$$ that you may need to kiss tomorrow
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