Well Delta you are correct. FORD don't give you a new one. They replace it with a reco'd one. I had some problems with my headunit my car was also under warrenty and at the time I was working for FORD. So I was actually
when I found out it was not new, but from what I learnt from the service dept was they have a big problem with AU headunits as well as the BA nav systems.
I would of thought that they would replace it with a NEW one, come to think about it I wonder you has my old unit