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Originally Posted by Hypnodoc
My dealership service adviser is still in denial that production has ceased or that there was any notification sent out to any dealers 
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Hey Doc,
I don’t know who you deal with or if they have been told to tell you nothing but I received a phone call From Nu-Ford on Friday last week telling me they received an official response from Ford stating the ceased production of the F6 due to clutch problems.
They had little else in the Ford memo other than to say on Monday Ford would release another Memo stating the fault, outcome and projected time frame.
Then on Monday (Yesterday) around 9 am I received a phone call From Nu-Ford who read me the official Ford response and problems.
The fault as it was explained to me was.
The Circlip on the second Clutch plate comes adrift allowing the plate to drift back and contact the Pressure plate face when disengaged causing hard or no gear change and heat buildup resulting in plate degradation then ultimately failure.
I’d suggest before you get much more excited to Sack your current Ford dealer and move on because Ford Do keep the dealers informed it’s more a case of if the dealer takes the time to read them and if the dealer thinks its worth passing it onto the customer or just treat him like a mushroom.
You run a business mate and you know damn well it’s a people’s game and Ford and many dealers have just as many Wallies working for them as you would have sacked in your time.
Its up to people like you and me to find a good dealer and then a good salesman who will look after you and keep you informed and not feed you bullsh!it and ultimately Fix or rectify or sack any problems you might encounter.
I know of the Ford dealer you are with and I bought my first car from them 28 years ago and have NOT bought one from them since, even though I have visited them once or twice in this time they still don’t care about the customer in my opinion.
In the last 28 years I’d say I have purchased some 45 new Ford vehicles and as such they are the losers not me.
The experience with them almost changed my way of thinking and I “almost” bought Holdens..
Since then I have had problems even with the current dealer, don’t get me wrong but that always comes down to the salesman and when the one you deal with leaves or retires the problems all start over again.
Maybe with your Total negative and unforgiving attitude at present the dealer has shut up shop with you and maybe just hopes the hell you go away? I don’t know Doc.
Me mate? I’d be relaxing and talking to another dealer and I’m sure there would be one brave enough or silly enough out there not only to tackle you but to sort out your current problems..
Hey it’s only a car and what man made man can fix!!! “If” he wants to please the customer and if he doesn’t he can make life very miserable toooooooooooooooooooooooo.
The other problem you might have Doc is if the dealer has black listed you as a bad customer?? Or should I say difficult customer? Then it might be hard to move onto another Ford dealer and ultimately you might have no choice but to change brands??????????????
Good luck mate. I’d pass you onto someone I know but I don’t know I want to be involved personally.
Man made it man can fix it.....Its all in the attitude...........