Re: XE ute
Easy answer, their database is wrong. Of course there were auto utes in 1983, do they think Ford's new year resolution that year was not to build any or something? Even XP utes would have been built with autos. I know it's a bit more specific but when getting insurance quotes for my ute some companies would swear the bullbar was an extra, whereas it was standard on XH1 and became optional on XH2. The companies concerned also did not ask the question is it s1 or s2.
I don't know what the solution to that is other than pursue it with a supervisor and try to talk sense to them, as the normal call centre operators will not be able to override it. Other insurance companies should have the correct info (some, not all though going by my experience).