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2013 Fiesta S - add cruise control

13K views 3 replies 2 participants last post by  chipset 
#1 ·
Greetings :) I am seeking thoughts on cruise control for my 2013 Fiesta S. I explored two options, one an aftermarket product from Rostra and through my Ford dealer.

The dealer led me down the path that my Fiesta should have the components needed and that I just needed a steering wheel with the controls and that they just then need to activate it via programming. This route was less expensive and it was the dealer so I went with their recommendation. When they put the wheel on and then tried to program it they said it came back with "programming not available". Luckily I can return the wheel but I am still out $150 for the attempted install which could have made a healthy dent in the aftermarket install so I am a tad grumpy. During the initial estimate I got the feeling that they had not done this before so now I am wondering if it never should have got to the point that it did. I guess my questions are:

1) should my dealer have known that this wouldn't work or was there a different process that should have been taken that could have avoided me throwing $150 out the window?

2) was my dealer initially correct in that the components are there and that all i needed was the new steering wheel, they just didn't know how to program it correctly? I would much rather have the official Ford cruise, but if that is not possible then the aftermarket solution is my route.

Your thoughts are much appreciated!

Garritt
 
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#2 ·
you might want to find a different dealer. your guy is a nut bar. All they have to do is
pull the vin # and find out if the option has been installed and i doubt it was. If it wasn't installed as an option there will be NOTHING THERE to even activate a cruise
control. The additional connector plugs on the wiring harness might be there but that
would be all. Maybe. I don't know how many customers I've had that insist their car is supposed to have a clock , a power trunk release, insulated hood or other options. I just pull the vin# and look up the factory installed options. And " No, your car doesn't come with those options ". Customer is not happy but there is nothing i can do. I did a little research and shit when i found out a cigar lighter option was $118.00 extra. A cell phone charge plug was $85.00 extra from the factory. You will have to find out if the actual cruise control equipment is even there.
Good luck.
 
#3 ·
Greetings chipset :) Based on your response I went ahead and returned the steering wheel. I also received a second opinion from a larger dealership and they confirmed exactly what you were saying. They had a good recommendation for an aftermarket installer which came in $100 under the other aftermarket estimate I had... so I guess in a way I will only be out $50... hate to look at it that way. Anyways, thank you for your reply it was much appreciated and helpful!
 
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