LoL at least im not the only one to do this
Yes i have the same problem, Firstly have you ever removed your headlights?
If you have they arnt properly adjusted, you will see 3 screws holding each light, id suggest you take it to your ford dealer or any local mechanics who do good headlight allignments and ask them to realign your lights. also when they say its done close your bonnet and then try to reopen it, if its at all difficult to open then they havent done their job properly because the lights are getting in the way of the bonnet working properly!!
I have also had it when ive had to get my brother to apply a small amount of force on the bonnet whilst i pull the open latch thing.
The uneven bonnet happened to me aswell when i took my car to ford for its first service last month and asked them to do a headlight allignment, they moved that "scewy thing" with the rubber ontop and this caused the bonnet to sit lower and not open at all. you just unscrew it untill the bonnet is level once again.