Positive Dealer Story - Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars
Ford Forum Ford Forum

» Auto Insurance
» Featured Product
ยป Wheel & Tire Center

Go Back   Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars > Ford Cars and PAG Vehicles > Australian Ford's Discussion > Australian Falcons
Register Home Forum Active Topics Photo Gallery Auto Loans Garage Mark Forums Read Auto Escrow

Australian Falcons Discuss the australian born and bred models here. Includes the 80's 90's and present day Falcons offered by Ford Oz.

FordForums.com is the premier Ford Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 06-20-2003, 19:08   #1 (permalink)
Registered User
 
Join Date: Feb 2003
Location: Riverina NSW
Posts: 99
Positive Dealer Story

After being fed up with my Dealer I decided to take the ute somewhere else for its service and i'm glad I did.

I had rang up to book it in for its first service and was told that they didn't have anything on friday for 3 weeks so i booked it in. they day before it was due to go in they gave me a courtesy call reminding me about the appointment

When i got there i was ran through vehicle info for their records. They put the ute up on the hoists and did a quik inspection while i was there and invited me to have a look at it as well. A few minor things were found,esp front right wheel 1/2 scrubbed out (wheel align).
They gave me a lift up the street (as they are a bit out of town) and picked me up.

When it was finished they told me that they didn't have enough time to do the wheel align but to get it done ASAP. But i wasn't annoyed because they were genuinely busy and out of time and i felt wasn't given the brush off.

I was really impressed with my experience and can trust the people that now work on my pride and joy.
__________________
BA XR6 n/a Ute. Black, 5 Speed, Alarm system, Prestige Sound, Hard Tonneau. MODS: Tint, Lukey Cat-Back system
poodge is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 06-20-2003, 19:39   #2 (permalink)
Veteran Ford Member
 
Join Date: Feb 2002
Location: Searching for a new home
Posts: 3,657
Re: Positive Dealer Story

It would be helpful for the rest of our members if you actually named these people!!

It's good to see some positive experiences.

Russ
russellw is offline   Reply With Quote
Old 06-21-2003, 02:32   #3 (permalink)
Registered User
 
Join Date: Feb 2003
Location: Riverina NSW
Posts: 99
Re: Positive Dealer Story

Stupidly Obvious ommission it's Keith Gill Motors in Griffith
__________________
BA XR6 n/a Ute. Black, 5 Speed, Alarm system, Prestige Sound, Hard Tonneau. MODS: Tint, Lukey Cat-Back system
poodge is offline   Reply With Quote
Old 06-21-2003, 02:37   #4 (permalink)
SM
Registered User
 
SM's Avatar
 
Join Date: Jul 2001
Location: Coming round the Mountain
Posts: 1,245
Re: Positive Dealer Story

Ahhh, Griffith boy, are they in the new building yet??. I always had very good experiences with them, especially in the service department.
__________________
Mess with the bull, get the horns!
SM is offline   Reply With Quote
Old 06-21-2003, 02:55   #5 (permalink)
More horsepower required
 
Fordhead's Avatar
 
Join Date: Apr 2003
Location: Melbourne
Age: 45
Posts: 612
Re: Positive Dealer Story

Poodge .
A Ford love story with a happy ending .
Made my night
Fordhead is offline   Reply With Quote
Old 06-23-2003, 00:11   #6 (permalink)
Phantom BA XR6
 
Join Date: Jun 2003
Location: VICTORIA
Posts: 117
I have found A.K. McKenzie motors Ford dealership in Colac the same, they do a great job 1st time (not like the last place that did my services, 3rd time lucky), friendly sales people talk to you and ask how your car is and what you think of it while you wait, while you sit on the couch watching tv and having a free cuppa. Or alternatively, they will run you into town, as they a about 1km out of Colac. Fantastic team all round, could speak highly enough about them
__________________
Glenn, Phantom XR6 - Premium Sound, LSD, Manual, Electric Windows, Tint, Tow, Awesome!!!
GLENNL1977 is offline   Reply With Quote
Old 06-23-2003, 00:12   #7 (permalink)
Phantom BA XR6
 
Join Date: Jun 2003
Location: VICTORIA
Posts: 117
i forgot to mention, for those times you can't get your car out there, they will pick it up, and drop it back to your work or home, whatever suits you
__________________
Glenn, Phantom XR6 - Premium Sound, LSD, Manual, Electric Windows, Tint, Tow, Awesome!!!
GLENNL1977 is offline   Reply With Quote
Old 06-23-2003, 02:03   #8 (permalink)
Registered User
 
Join Date: Feb 2003
Location: Riverina NSW
Posts: 99
Re: Positive Dealer Story

Yeah they're in the new building, and its a pretty good setup
__________________
BA XR6 n/a Ute. Black, 5 Speed, Alarm system, Prestige Sound, Hard Tonneau. MODS: Tint, Lukey Cat-Back system
poodge is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

  Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars > Ford Cars and PAG Vehicles > Australian Ford's Discussion > Australian Falcons



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford tries to fix dealer rift Stacy94PGT Ford Worldwide News 0 02-02-2003 21:00
News from the North American Dealer Assoc. Stacy94PGT Ford Worldwide News 2 01-31-2003 14:34
XA Coupe's Adventures at another Ford and Holden dealer xacoupe The Pub 5 12-10-2002 05:53
Ford Sets New Standard For Dealer Communications RPO83 Ford Worldwide News 0 11-13-2002 06:29
Dealer Delivery Charges JR The Pub 37 10-07-2002 01:13

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 02:57.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.