Sorry to hear about that. At least you get the loan car as you should!
I learnt very soon after joining FF that order stuff-ups do and will happen. I checked and double checked all my factory options by calling Ford Customer Care a couple of times with my SIDO just to ensure that everything was right. I didn't want to wait until delivery to find out any rude surprises! Luckily everything was spot on except for all the dealer fit stuff that was overlooked including the pollen filter. If it wasn't for FF I wouldn't even know where or how to look for it.
I wrote a detailed checklist so nothing would be overlooked in the heat of the moment. The dealer even had the nerve to pre-tick all the boxes in the Ford delivery checklist including the one that said "All options fitted as ordered". I made him change it and list the missing items so I was covered. Can't be too careful, I've learnt that if I don't stuff something up myself than I can rely on someone else to stuff it up for me!
Hope you get the real deal soon.