Re: BA XR8 Lag in change from Park to Reverse
Latest update, Have had to take service manager and show what it's doing. This after showing technician and Dealer principal what the car was doing. FORD CUSTOMER SERVICE suggested that I should keep my foot on the brake when changing gears!!!!!!!!!!!!!!!!!!!!!(What the......., Gee I wished I had thought of that!) FORD are not willing to send out their "Expert" until this had been done. The impression that I get is that FORD ( not the dealer and his service department as they have been great)are washing their hands of it as the supplier of the transmission said it was operating under normal parameters. 1. He never spoke to either myself or the other customers who are experienceing the same problem. 2. He's not driving the thing everyday with this happening. I wonder if I send FORD the bill for a new XR front when the vehicle rolls FORWARD in REVERSE into a gutter , will they then say hey we might have a problem. Irritation level is rising. Let me not start on the FORD regional service manager who was in town on Thursday , advised of the issue and didn't think it necessary to even drive the vehicle or discuss it with me. Can't wait till Monday morning to call the Customer relations dept. Hope I get a customer service survey real soon!!!!