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View Poll Results: How satisfied are you with the Pen holder in console lid?
Very Satisfied - Yes it holds ANY pen I have tried. 1 4.17%
Satisfied - Yes it holds ANY pen, but when lid is closed pen falls out. 0 0%
Somewhat satisfied - It sometimes holds a Pen. sometimes not. 4 16.67%
Dissatisfied - Never successfully held ANY pen. whether lid open or lid closed 5 20.83%
Very Dissatisfied - All Terris should be recalled to fix this. 2 8.33%
I dont intend to use the pen holder. 12 50.00%
Voters: 24. You may not vote on this poll

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Old 01-13-2005, 16:33   #1 (permalink)
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Anyone claimed warranty to fix the pen holder and business card holder?

To me - it is a manufacturers fault that the pen holder does not actually hold a pen, and the business card holder does not actually hold business cards... With this in mind, has anyone made a warranty claim to get Ford to fix these small issues? These are obvious manufacturer errors, as they do not do what they are claimed to do.

According to my understanding of law, Ford can change specifications 'without notice', but from what I have seen, they still claim there is a pen holder and business card holder in the centre console.

I am thinking that Ford would not want a bad (somewhat silly) press or TV article saying that they have to fix every Territory due to a faulty centre console lid.
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Old 01-13-2005, 19:03   #2 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

How would you suggest they fix the problem? The only thing I can think of if they revise the plastic mouldings you could have an updated one fitted.
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Old 01-15-2005, 02:31   #3 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

It doesn't even hold the "FORD" pens from work
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Old 01-17-2005, 19:24   #4 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

Quote:
Originally Posted by outback_ute
How would you suggest they fix the problem? The only thing I can think of if they revise the plastic mouldings you could have an updated one fitted.
I have a five years manufacturers warranty on the Terri. I am hoping they will fix it in the next model, and if it is backward compatible - then yes Ford should replace my centre console lid !!!!.
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Old 01-17-2005, 20:31   #5 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

My holds a pen no problems at all but not sure on where the business cards are supposed to go?
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Old 01-18-2005, 16:49   #6 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

What brand / type of Pen is it, or better still maybe can you post a picture of the Pen. :-)
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Old 01-19-2005, 18:11   #7 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

Here is a piccy of the pen in the holder. Sorry for the quality but took it with my Norkia phone. The pen is a Uni brand. If anyone can tell me where the business cards are supposed to go I'll give that a go too.
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Old 01-20-2005, 00:44   #8 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

Quote:
Originally Posted by aswigon
Here is a piccy of the pen in the holder. Sorry for the quality but took it with my Norkia phone. The pen is a Uni brand. If anyone can tell me where the business cards are supposed to go I'll give that a go too.
The business card holder sits directly above the pen holder - where that flat area is (when the lid is upright), but it is not present on the Territory console lids, but is on BA Falcons.
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Old 01-23-2005, 05:42   #9 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

Quote:
Originally Posted by burnsi
The business card holder sits directly above the pen holder - where that flat area is (when the lid is upright), but it is not present on the Territory console lids, but is on BA Falcons.
Ah the plot thickens! I've commented on this little annoyance in other threads. Maybe its time for somebody at Ford to tell us what exactly Ford had in mind with this little mind-teaser. Our late Commodore had a little "gutter" on the top edge of the console to hold the pen - this did the job admirably. As for a business card holder this shouldn't require an Einstein to design.
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Old 01-26-2005, 15:11   #10 (permalink)
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Re: Anyone claimed warranty to fix the pen holder and business card holder?

Quote:
Originally Posted by aswigon
Here is a piccy of the pen in the holder. Sorry for the quality but took it with my Norkia phone. The pen is a Uni brand. If anyone can tell me where the business cards are supposed to go I'll give that a go too.

Excellent. Thanks. So, are you confirming then, that when you close (drop) the console lid, the pen actually stays in the holder?.
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