gageplate

Hi i am looking for some expert advice if possible. I have been told that my explorer has a broken flex plate. Truck was making a awful noise so i took it into ford and they said that i had a cracked flex plate. Okay no problem but i was also have a transmission problem. They had just put a new one in 3 months ago and i was starting to have problems with it. So at first the tech said i need a flex plate according to him it was cracked. Then he calls back and says oh the plate was totally blown apart and because of this parts flew into the new transmission and ruined it. Thus they could not warrant the transmission. Does this sound somewhat weird. I would assume that if the plate was totally blown that they would have said that first instead of just saying it was cracked. Also, if the Plate was that bad, would it have done something to the starter. sorry for the long post just trying to figure things out. Cars are not really my field of expert-es. Thanks in advance for any and all help.

Bert

That doesn't sound legit to me. Ask to have the factory rep check it out and call Ford with the 800 number in your ownres manual.

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Bert

gageplate

Yeah that's what i sort of thought. They did call back an hour later and say "oh were just going to replace it all at our cost" but i don't think they would've if i had not voiced my thoughts. It just seems to me like they were trying to stick me with the whole bill. Yes i know it's fixed but i feel like i should call or speak to somebody about it. Bert would the broken flex plate do anything to the stater itself? Thanks for the help.

R.S.LOGAN

Just jumping in here till Bert comes on , but would think a damaged flex plate could possibly damage starter pinion teeth due to misalignment when engaging .

Bert

The only way to be sure is to see what it cranks like when it's done. We've had broken flex plates that didn't hurt the starter.

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Bert