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Old 07-03-2007, 22:15   #1 (permalink)
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Ford rebuilt trans lasted only 540 miles

2002 XLT V8 104,000 original owner well maintained gently driven miles. Per my post about two ago, I paid $3,800 for a Ford rebuilt transmission with a new warranty. Today after only a little more than 500 miles I had a reoccurrence of the problem: starting from a dead stop in traffic, grinding noise from transmission for about 2 seconds, followed by slipping transmission for about 5 miles and flashing overdrive light for the rest of the 35 miles back to dealer’s shop. I gave the service advisor the complaint and symptoms. Service manger and mechanic later advised they pulled two codes indicative of slipping torque converter and bad solenoid with stuck valve body, but after codes were cleared and a test drive (few miles only) there was no flashing O/D light and codes did not reappear. Could not explain the grinding noise but also did not drop pan to check for metal filings indicative of any damage. Explained merely as "break-in hiccup" or a "bubble running through the system." Said would leave repair order “open” for now (therefor I could not get any paperwork to show I had brought it back in with a warranty claim). If it seems to run ok in the next few weeks, they will close repair order with no further action. This all sounds very suspicious to me: first the symptoms today were remarkably like, but not quite as bad as, the symptoms that led to diagnosis that I needed a $3800 rebuilt transmission two weeks ago. So maybe I did not really need one and there was and still is something else awry(?) Second, it seems with that god awful grinding noise they would have checked for internal damage. Seems everyone was in a rush to quit early for the holiday. Third I don't buy the "hiccup" explanation. They did say if I did not need the car I could leave in in the shop and they’d test drive it after the holiday some more. I drove it 20 miles home no problem. Any reaction from you guys who are more knowledgeable on transmissions? Am I getting the runaround? Should I be insisting on a complete overhaul or replacement of my rebuilt transmission per Ford warranty? Am I going to see this problem keep cropping up if I don’t?
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