BeckyK

I just replaced my steering column on my 2002 Ford Explorer with 99,000 miles on it. Went to put car in reverse, gear shift fell out in hand. I have found some information on the NHTSA site, Autobeef and carcomplaints.com. Was wondering if anyone here has had the same problem? Has there been any talk of a recall? I did notice in the other websites, that is explorers from 2002-2006 that have over 90,000 miles on them.

tony209

Haha, you got a lemon, just like mine.
Ford will not pay for it at all. Trust me!
My previous 2003 and my co-worker company car had the same problem as yours.
Ford will not pay for those ridiculous problems because there is no one has money to sue Ford. The best way to deal with it is to get rid of it just like mine.
You will have more problems to come.

Best regard,
Tony

BeckyK

Thanks Tony,

Sent everything I could possibly find on the internet about the problem "certified" to Ford. The NHTSA, Car Complaints and a few other sites had information regarding the same problem. Still no response, doubt there will be. Oh yeah, this month spark plug, coil, $500.00. Stuck in this truck can't afford a car payment. This just sucks!!

tony209

Well, unfortunately, Ford has never been paying for any defective parts they have made. I have a ton of problems right after the guarantee went deadline!
Parts alone costed me around 2,500 after the third years, and I had twice the vehicle was in a dealer shop for fixing the hum caused by the oxygen sensors and the minor transmission problem. I always worked on this vehicle over the weekend. My neighbor shook his head and wonder why!
Then I finally trade it in with a new Accord that I think it's the best for my budget. The Explode I got was expensive compares with the Honda now. Parts are expensive too. I wish Ford dealers should pay an attention and recommend a better car to their first buyer customers. The worst thing about Ford is not just the vehicle itself. It's its customer service relation dept.
I promise I will have never purchase a Ford a gain in a lifetime. But it's a quite experience when I was in an Explorer or an Exploder.

Ford parts are junk

Tony