The right rear fender well has rusted out, you can see into the interior storage compartment. And the rust crack continues up and around the upper shock mount allowing it to move/flex. Making for a loud banging noise in the cabin. Any ideas for a quick and easy solution?
That still is unusual. The Windstar has a recall for rust on the suspension. I'd still have a factory rep inspect it. Have you had it since new? I'm originally from Michigan and the left sides rust more because the pour the stuff in the center of the road and it runs outward.
I've contacted my dealership and salesman, and they have no secret recalls. I'm waiting for him to give the factory rep's phone number. However I did go to the Ford website and left them an email stating that this is a safety issue and it needs to be address. Also, our Q.C. manager at drives a 2005 Escape, we looked at his right rear fender well, and it's doing the same thing. I contacted a couple of bodyshops in the area. They could quote me the two parts needed and the 15 hours it takes to repair the shock mount, because they have done a few. They also said that this problem is common on 2004, 2005, & 2006 models. The 15 hours is that the repair is from the outside and the inside, removing the interior trim and laying welding blankets down, so they don't burn the vehicle up. I sure hope Ford can fix it for me, or at least help pay for most of the repair.
I have talked to Ford, there is no recall or repair campaign for it. They offer us an X plan to trade it in or they would fix it at full price. I have sent pictures to the Ford factory rep. He told us that Ford knows of this problem and that they have installed two new processes on the product line to fix it. He showed the picture to the Escape engineers and they agreed that it is a design fault and Ford is responsible for the unsafe state that it's in. Unfortunately none of them will put it in writing, in fear of losing their jobs. I also wrote an email to the National Highway Transportation Safety Bureau in Washington DC and still have not heard anything from them.
I got quotes from different body shops in the area, both at $1200.00. And they have repaired other Ford Escapes with the same defect. The repair has to be done from the inside to replace the fender well. Thus all the interior trim has to be removed and welding blanket used so they don’t burn your vehicle up.
I still have not had it fixed yet. I have posted my issues on Facebook looking for more people with the same problem. I should have a website up and running soon also. And will be contacting the local media with a list of people with the same problem.
The AutoGuide.com network consists of the largest network of enthusiast-owned enthusiast-operated automotive communities.
AutoGuide.com provides the latest car reviews, auto show coverage, new car prices, and automotive news. The AutoGuide network operates more than 100 automotive forums where our users consult peers for shopping information and advice, and share opinions as a community.