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Old 04-05-2013, 10:42   #1 (permalink)
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2010 Mariner Issues

Looking for some advice...not sure what to do. We have a 2010 Mariner Premier with 68,000 miles on it. For the first 40,000 or so everything was fine. However, from that point to now, it's been a nightmare. They replaced 2 coils, the throttle body, some transmission adjustments, a new timing chain....and now the timing chain broke again causing some engine damage. For the throttle body repair, the dealership had it for over 4 weeks...because they could not diagnose. For everything but the transmission adjustment (computer update?), the car would just die. One time it was when my daughter was pulling out in traffic. The dealership has been nice...and I recently called Ford customer service...and waiting on their response. I just don't know where to turn. It's the only new car we've bought in 26 years of marriage and it is by far the most unreliable. It's been in the shop 10 times for repairs. And my cost so far is around $2000.00 (warranty picked up part of it) Anyone have any ideas? Thank you
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Old 04-05-2013, 11:06   #2 (permalink)
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Re: 2010 Mariner Issues

I think you should push Ford customer service for a reply , especially if it's been a week or so since contacting them .
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Old 04-05-2013, 11:25   #3 (permalink)
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Re: 2010 Mariner Issues

I talked to them today and the agreed to get back to me by Monday. I just hope they can do something other than...we will fix it....and sorry for your inconvenience. I've had it towed twice in the last 2 months ($200). The closest dealership is 25 miles. Just frustrating. I feel like it's just a bad engine and this is going to go on forever. Just isn't reliable.
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Old 04-05-2013, 11:45   #4 (permalink)
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Re: 2010 Mariner Issues

Quite a catalogue of faults though some of the minor faults you could maybe expect at that mileage but not the major issues .Can understand you losing confidence in the car , hope you get satisfaction when they call you back .Please keep forum informed of outcome ?
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