2010 Mariner Issues - Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars
Ford Escape | C-MAX | Mercury Mariner Forum This forum is for discussion of the Ford Escape, C-MAX, the Ford Escape Hybrid and the Mercury Mariner.

 
LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 04-05-13, 11:42 AM Thread Starter
Registered User
 
Join Date: Apr 2013
Posts: 2
2010 Mariner Issues

Looking for some advice...not sure what to do. We have a 2010 Mariner Premier with 68,000 miles on it. For the first 40,000 or so everything was fine. However, from that point to now, it's been a nightmare. They replaced 2 coils, the throttle body, some transmission adjustments, a new timing chain....and now the timing chain broke again causing some engine damage. For the throttle body repair, the dealership had it for over 4 weeks...because they could not diagnose. For everything but the transmission adjustment (computer update?), the car would just die. One time it was when my daughter was pulling out in traffic. The dealership has been nice...and I recently called Ford customer service...and waiting on their response. I just don't know where to turn. It's the only new car we've bought in 26 years of marriage and it is by far the most unreliable. It's been in the shop 10 times for repairs. And my cost so far is around $2000.00 (warranty picked up part of it) Anyone have any ideas? Thank you
GeneL is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 04-05-13, 12:06 PM
Moderators
 
R.S.LOGAN's Avatar
 
Join Date: Apr 2007
Location: Scotland
Posts: 13,935
Re: 2010 Mariner Issues

I think you should push Ford customer service for a reply , especially if it's been a week or so since contacting them .
R.S.LOGAN is offline  
post #3 of 4 (permalink) Old 04-05-13, 12:25 PM Thread Starter
Registered User
 
Join Date: Apr 2013
Posts: 2
Re: 2010 Mariner Issues

I talked to them today and the agreed to get back to me by Monday. I just hope they can do something other than...we will fix it....and sorry for your inconvenience. I've had it towed twice in the last 2 months ($200). The closest dealership is 25 miles. Just frustrating. I feel like it's just a bad engine and this is going to go on forever. Just isn't reliable.
GeneL is offline  
post #4 of 4 (permalink) Old 04-05-13, 12:45 PM
Moderators
 
R.S.LOGAN's Avatar
 
Join Date: Apr 2007
Location: Scotland
Posts: 13,935
Re: 2010 Mariner Issues

Quite a catalogue of faults though some of the minor faults you could maybe expect at that mileage but not the major issues .Can understand you losing confidence in the car , hope you get satisfaction when they call you back .Please keep forum informed of outcome ?
R.S.LOGAN is offline  
Sponsored Links
Advertisement
 
Reply

  Ford Forums - Mustang Forum, Ford Trucks, Ford Focus and Ford Cars > Ford Trucks | Utes | Vans |SUVs | Crossovers > Ford Escape | C-MAX | Mercury Mariner Forum
Gear in this thread - Powered by O'Reilly Auto Parts


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome