biosman

I just bought an '06 Mariner Hybrid, and the GPS CD set is missing the disc covering Tennessee (version 3V, Map 7). I contacted the previous owner, and she told me she had the disc, and would send it. It has been weeks, and I have called, and even sent a postage paid pre-addressed envelop to send it back to me, and she won't respond. Apparently she can't find it, or doesn't feel like taking the time to stick a disc in the envelop and put it in the mail. I have been scouring the internet for this disc, including ebay, and have had no luck so far. Anyone have any suggestions short of shelling out $200.00 to Navteq for the entire set when I am only missing 1 disc? Thanks.

 

jmanfish

may I suggest the first logic idea that comes to my mind? how about e-mailing the manufacturer about your specific problem? or a Mercury dealer? I'm sure that if you can prove them that you actually own the device, they would be glad to help with ONE disc or a copy of it. (proof = serial no. of device, serial no. of the software / must be somewhere on the box and/or envelopes of the discs, VIN of the car maybe). I don't think that they would be so cheap as to ask you to buy the WHOLE series.
just saying.

biosman

Actually, they are so cheap as to ask me to buy the whole set when I am missing only one disc. I contacted the dealer, and the ONLY way they can order it is in a set. Since the data is by Navteq, not Ford, I am at the mercy of Navteq, and they refuse to sell me anything but the whole set for $199.00!