Rate your Ford Garage
Here's the deal - tell us what you think of your Ford garage, then share an experience that will help us understand why you give them the rating that you do. Good or Bad. Five Star Rating system, 5 being excellent and 1 being poor.
So, I have a 2008 Escape that just turned over 10K miles. In the past 3 months I have had it in the garage three times: The first time just to have a few lights in the dash reset. Turned out it was a blown fuse. The second time the transmission had to be rebuilt because of defective bearings (they had it two weeks because of difficulty in getting parts). Then I just picked it up today after having new front brakes and rotors put on (the pad on the right side was down to the metal already, and both rotors were pitted pretty deep. They had it two days, in order to get the rotors in). All of this was warranty work.
Here's the thing - When I got this 2008 Escape, it had 7,600 miles on it. It was a lease/fleet car that had been in a "fender bender" and the lease company sent it to auction. We bought it for 10K, and put another $1500 in repairs. It has a "clear" title too. Because it was not purchased through a dealer, I had to call a few garages to find one that was willing to do warranty work on a car they did not sell. I ended up with a great Ford garage only 45 minutes away. I used them for all three repairs. The last two times they even provided me a new 2008 Fusion 6 cyl/5 sp to drive. This is something they have not been known to do unless you purchased from them. The first time I put over 2,500 miles on it! They handed me the keys and said, "Drive it like it's yours!"
I give my Ford garage 5 stars!
Last edited by mp1962; 07-16-08 at 02:11 PM.
Reason: Added instructions