Rear hatch door: Ford Escape XLT, 2011
I purchased a fairly new Ford Escape, XLT 2011 about a year ago. I have loved driving it. Many nice featrues, and seems veyr reliable. However, I've run into a few annoying problems:
1) Cluster panel on dash went dead within a week. Had it repaired at the dealer
2) Rear hatch door has locked, and will not open. There is no key slot to manually open the door. Only an electronic button that is not responding.
Has anyone encountered a locked hatch door? Any suggestions on repair? Can this be fixed without peeling off the rear door panel?