Re: 2007 Expedition spark plug issues
Thanks for your feedback. I am the original owner. Ioriginally took the truck to the shop for a tune-up, and because there was anintermitted “stumble” upon acceleration. There was no check-engine light that initiated the trip to theshop. The check engine light came onafter the second trip to the shop, when I told them it was idling rough. That’s when they assured me it was the fuelinjectors that needed to be cleaned and I was clear to take it 300 miles out oftown. It was only on my return trip whenthe truck almost left us stranded on the side of the road and the check enginecame on – flashed. The shop said it didnot store a code, and they had no idea what was wrong with it. Then insisted I clean the fuel injectorswhich they performed at no charge. OnceI picked the truck up, it was still idling rough. I was assured it was because I had “bad gas”and needed to “run the CRAP out of it”.
Before I took it to the shop, the truck idled fine…actuallypurred, and ran the same. The only issuewas the “stumble” that didn’t happen all the time. It actually started about a week before Itook it in. I’ve just received a call from the owner ofthe franchise. He agreed to pay for asecond opinion diagnosis, but insists is a Ford matter, and not a “garage”matter. I’ve sought the advice of anattorney, but…at this point, if it’s not over $5K, I’ve got to come out of pocketfirst, and then forge ahead in small claims court. If it’s over $5K, then my attorney may havesome interest. The attorney has advised thatI take it for a second opinion, and then...cross my fingers. The attorney is also looking into a Class ActionLaw Suit against Ford. He is not awareof one at this time, but is researching it.
Also - the owner stated the mechanic followed the TSB instructions. I asked him if the mechanic allowed my plugs to soak in the carburetor cleaner as suggested in the TSB. He said it would not have mattered. The plugs would have broken off regardless. I would expect if the mechanic did not follow the TSB, then the garage would be even MORE at fault.
One more thing...the owner said it doesn't matter - it's a Ford issue and not a garage issue because of the faulty design of the spark plugs. They break, and it has nothing to do with his garage/mechanics. Does this sound right to any of you???
I'm sooo frustrated!!!!!
Does anyone know of a more recent TSB than the March 2008?