BeckyB

My 2007 Expedition (20,000 miles) Navigation Disc is messed up. When I press the NAV button, it says I have an invalid disc. One dealer told me it wasn't under warranty and said it would cost $225 to replace. It sounded more like they didn't want to deal with it because before they told me that, they didn't even know what the nav disc was! I am dropping it off in the morning to have a second dealer take a look. If they tell me the same thing, what is my recourse? isc. One dealer told me it wasn't under warranty and said it would cost $225 to replace. It sounded more like they didn't want to deal with it because before they told me that, they didn't even know what the nav disc was! I am dropping it off in the morning to have a second dealer take a look. If they tell me the same thing, what is my recourse? Is it really not covered?

donhall

From the Ford link below: "Factory or Bumper-to-Bumper Limited Warranty

A factory warranty comes with all new vehicles. During the coverage period, an authorized dealer will repair, replace or adjust all parts on your vehicle (except tires) that are defective in factory-supplied materials or workmanship."

Warranties & Extended Service Plans - Ford

If your vehicle is under warranty, and the dealer refuses to correct the problem, refer to the owner's manual for Ford service contacts. Audio and GPS units may be limited to a manufacturer's warranty. Ask for a clarification.