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Old 12-01-2010, 22:08   #1 (permalink)
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mad Triton 5.4 Replacement Rippoff

I have a 1999 expedition and the #3 spark plug popped out. It was helicoiled before and I was told it cannot be repaired. I was charged $2000 for used engine replacement with lifetime warranty. The receipt just states engine replacement costs with labor break down. no warranty verbatim at all. I called the local engine supplier if he delivered a Triton 5.4L to the shop the answer was of course "NO". They are on COD only and hard to find because of the known problem. When I asked to see the old engine I was told it was turned in for core. I don't believe the engine was replaced. Is there any way I can prove this? Is the VIN # on the block? The engine R&R calls for 19+ hours (Alldata) but it was ready in 8hrs. Since then 1 to 2 coils have been failing every month. They have been replacing them with used coils but problem keeps coming back. I think its time for legal action but I need proof.
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Old 12-02-2010, 18:43   #2 (permalink)
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Re: Triton 5.4 Replacement Rippoff

I am guessing that they only replaced the head. That was the fix when I launched a plug a couple of years ago. It cost 2600 dollars and the old head had to be returned for the core charge. It took them about seven hours. This happened before Ford started to support the Timecert helicoil fix. Also, If they are saying that the coils are going bad check this out. I had a coil that kept going bad, (at least that's what the Ford dealer told me). I decided to fix it myself. I pulled the coil and swapped it with another coil. The problem stayed with the plug. I was going to pull the plug and check it. I always blow out the plug area with air before pulling the plug. When I blew out the area around this plug a lot of water came out. I put the coil back on and the problem was gone. This same problem has happened on two other plugs since then. So, I just blow out the water and the problem goes away. A Ford Tech told me not the wash the engine with high pressure because this problem will ocurr. Good luck, Rick
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