You might try contacting the Ford Motor Company Customer Relationship Center. They contacted the dealer on my behalf and the dealership offered to work with Ford for assistance. Send email to:
crcfmc@ford.com The info I received is below. Too little too late for me, I traded mine. But someone else might find the info helpful.
Thank you for contacting the Ford Motor Company Customer Relationship
Center regarding the transmission concern on your 2005 Mercury Montego.
We would like to address this matter on your behalf. In order to process your request more information is needed. Please include your problem description with a clarification of how you would like Ford Motor Company to assist you with regards to this matter.
If you have any other inquiries, please feel free to contact us and we will be happy to address them for you.
Sincerely,
Customer Relationship Center
Ford Motor Company
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