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Old 11-18-2005, 22:01   #1 (permalink)
lswafford
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Posts: n/a
1999 Ford Escort "blown engine"

I take really good care of my Escort, oil changes, etc. I do have 150,000
miles on it. It wouldn't start and I was told by Ford I needed an
alternator ($400), so I did it. I got the car home and the next day it
wouldn't start again. I was told it needed a battery, which I got. This
was approximately 2 weeks ago. Last week I bought tires and had a
tune-up. Exactly 2 days later the car wouldn't start and made a noise.
Ford told me I had a "blown engine." It supposedly has to do with
"something falling." What I want to know is both times I had the car in
they did a diagnostic and shouldn't they have picked that up. This is not
the first time I have been "screwed" by a Ford dealership and this is the
last time.

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Old 11-18-2005, 23:01   #2 (permalink)
johanb
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Posts: n/a
Re: 1999 Ford Escort "blown engine"

If I break my arm tomorrow, should my doctor have told me about it today
????


"lswafford" <ssswffrd@aol.com> wrote in message
news:f2008a5eeeca3ba3f05dee7bd03635df@localhost.talkaboutautos.com...
> I take really good care of my Escort, oil changes, etc. I do have 150,000
> miles on it. It wouldn't start and I was told by Ford I needed an
> alternator ($400), so I did it. I got the car home and the next day it
> wouldn't start again. I was told it needed a battery, which I got. This
> was approximately 2 weeks ago. Last week I bought tires and had a
> tune-up. Exactly 2 days later the car wouldn't start and made a noise.
> Ford told me I had a "blown engine." It supposedly has to do with
> "something falling." What I want to know is both times I had the car in
> they did a diagnostic and shouldn't they have picked that up. This is not
> the first time I have been "screwed" by a Ford dealership and this is the
> last time.
>
>



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Old 11-19-2005, 00:01   #3 (permalink)
Jim Warman
Guest
 
Posts: n/a
Re: 1999 Ford Escort "blown engine"

You info is a wee bit sketchy.... Let's start at the end and work
backwards.... "something" failed.... what something would that be? How did
it fail?.... The root cause should be easy to identify. I can't recount how
many times I've heard "I take really good care of..." a car that is 3000
miles overdue for an oil change.

I can understand your frustration... at the same time, I can only look at so
many things.... Uf you come in for a tune up, I get paid for a finite number
of operations... Often, there are things I would like to look closer at... I
don't look at those because they aren't "in my mandate".... I wont get paid
for it without prior approval. More often than not, I can't get prior
approval because the customer can't be contacted.... The SA phones the
customer and I can tell... the cell phone on the front seat starts
ringing....

We can only see those problems that are evident... we aren't mind-readers.
We can only do what we are authorized to do... anything else will alter our
paycheque.

I often run into customers that firmly believe they know more about auto
repair than I do... even though, after nearly 40 years of doing this, I can
say I haven't seen everything yet.... I often run into customers that become
belligerant when I point out conditions that need addressing ( "Your brake
pads are getting thin... plan on a brake job in the near future." - "What
are you trying to pull???? My brakes were OK this morning!!!").

Without more info, I can only give a really good shrug...

BTW... if you really do want help.... drop the attitude.

Sign me - "Ford Master Tech - Diesel Certified..."

"lswafford" <ssswffrd@aol.com> wrote in message
news:f2008a5eeeca3ba3f05dee7bd03635df@localhost.talkaboutautos.com...
> I take really good care of my Escort, oil changes, etc. I do have 150,000
> miles on it. It wouldn't start and I was told by Ford I needed an
> alternator ($400), so I did it. I got the car home and the next day it
> wouldn't start again. I was told it needed a battery, which I got. This
> was approximately 2 weeks ago. Last week I bought tires and had a
> tune-up. Exactly 2 days later the car wouldn't start and made a noise.
> Ford told me I had a "blown engine." It supposedly has to do with
> "something falling." What I want to know is both times I had the car in
> they did a diagnostic and shouldn't they have picked that up. This is not
> the first time I have been "screwed" by a Ford dealership and this is the
> last time.
>



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Old 11-19-2005, 08:01   #4 (permalink)
lswafford
Guest
 
Posts: n/a
Re: 1999 Ford Escort

I take my car in every 3,000 miles. I never run it if there is a light
stating needs service without getting it in right away. If I am told I
needs brakes, I get them. I can't afford to have my car fail. Why I am
so frustrated is I have to trust the mechanic telling me what is wrong. I
could show you every piece of paper that shows what I have done to my car.
So I have a car that I had to have towed back to my house since I don't
have $3700 to fix it and don't know what to do with it. I had all of this
work done and it was for nothing. I had to go back on chemotherapy this
Friday (yesterday) and I have no car and am left with taking the bus. I
know this isn't anyone's fault but mine but that is why I take such good
care of my car. When I talked to them at the Ford dealership I asked them
what was wrong. They first told me the cost and I said I couldn't afford
it and then "blown engine." I said what do you mean by "blown engine." I
was then told "seals have fallen in the engine, whatever that means. If I
seem like I have an attitude, I'm sorry. I even talked with the manager
and they just blew me off and said I could charge it to a credit card.
Except I am over $30,000 in debt due to doctor bills and can't afford to
continue charging them up. Again, I realize this is my problem but please
understand why I am so upset. I understood that whenever they do a
diagnostic $85.00 that they could find a problem. Well I have had two in
less than three weeks and when I asked them about it they said "it just
happens." No red warning light came on or anything. Anyway, if you have
a suggestion as to what I can do with my car please let me know. I can't
afford to have it fixed at this time. Thanks.

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Old 11-19-2005, 08:01   #5 (permalink)
lswafford
Guest
 
Posts: n/a
Re: 1999 Ford Escort

That is entirely different and you know it.
I expect them to talk with me. I had to keep calling back to find out
what was wrong with my car. Once I found out the reason I knew why.
Because they knew I couldn't afford to fix it. If you'll notice I haven't
said which Ford dealership, instead am trying to get help and understand
what happened.

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Old 11-19-2005, 08:01   #6 (permalink)
Al Bundy
Guest
 
Posts: n/a
Re: 1999 Ford Escort "blown engine"

I don't know if this applies to you, but it may. People buy a car and
all they think about is changing the oil every so often. To them, they
have maintained the vehicle well. Meanwhile they drive happily on
enjoying their maintenance-free automobile. They never go looking for
problems even though they are developing on several fronts. They wait
until the battery goes dead to replace it. The weak battery kills the
alternator. The unmaintained cooling system takes out the engine or at
least the cooler core and radiator. Perhaps they don't change the
timing belt on schedule and drop or bent valves when it breaks. At some
point they start pouring more money into the car than it's worth, more
than paying back for all the deferred maintenance they neglected.
The man who tries to save the most spends the most in the end.

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Old 11-19-2005, 10:01   #7 (permalink)
Backyard Mechanic
Guest
 
Posts: n/a
Re: 1999 Ford Escort

Hear you and feel your pain, ..

Wish there was something I could offer. But I suppose you have to grit
to survive all this.

Best of FUTURE luck!

"lswafford" <ssswffrd@aol.com> wrote:

> I take my car in every 3,000 miles. I never run it if there is a
> light stating needs service without getting it in right away. If I am
> told I needs brakes, I get them. I can't afford to have my car fail.
> Why I am so frustrated is I have to trust the mechanic telling me what
> is wrong. I could show you every piece of paper that shows what I
> have done to my car. So I have a car that I had to have towed back to
> my house since I don't have $3700 to fix it and don't know what to do
> with it. I had all of this work done and it was for nothing. I had
> to go back on chemotherapy this Friday (yesterday) and I have no car
> and am left with taking the bus. I know this isn't anyone's fault but
> mine but that is why I take such good care of my car. When I talked
> to them at the Ford dealership I asked them what was wrong. They
> first told me the cost and I said I couldn't afford it and then "blown
> engine." I said what do you mean by "blown engine." I was then told
> "seals have fallen in the engine, whatever that means. If I seem like
> I have an attitude, I'm sorry. I even talked with the manager and
> they just blew me off and said I could charge it to a credit card.
> Except I am over $30,000 in debt due to doctor bills and can't afford
> to continue charging them up. Again, I realize this is my problem but
> please understand why I am so upset. I understood that whenever they
> do a diagnostic $85.00 that they could find a problem. Well I have
> had two in less than three weeks and when I asked them about it they
> said "it just happens." No red warning light came on or anything.
> Anyway, if you have a suggestion as to what I can do with my car
> please let me know. I can't afford to have it fixed at this time.
> Thanks.
>




--
Yeh, I'm a Krusty old Geezer, putting up with my 'smartass' is the price
you pay..DEAL with it!
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Old 11-19-2005, 12:01   #8 (permalink)
guess who
Guest
 
Posts: n/a
Re: 1999 Ford Escort "blown engine"

Every 3000 miles is a joke!!! My dad bought a'79 Bobcat brand new and
changed the oil every 6000 miles. By the time he traded the car in, it had
225,000 miles on it and still ran like a top. Also, an engine that is about
to "blow" will give you warning--ever hear of a compression test? Mechanics
do this to test the quality of the motor.


"Jim Warman" <mechanic@tenalpsulet.net> wrote in message
news:Sdzff.127616$yS6.21947@clgrps12...
> You info is a wee bit sketchy.... Let's start at the end and work
> backwards.... "something" failed.... what something would that be? How did
> it fail?.... The root cause should be easy to identify. I can't recount
> how
> many times I've heard "I take really good care of..." a car that is 3000
> miles overdue for an oil change.
>
> I can understand your frustration... at the same time, I can only look at
> so
> many things.... Uf you come in for a tune up, I get paid for a finite
> number
> of operations... Often, there are things I would like to look closer at...
> I
> don't look at those because they aren't "in my mandate".... I wont get
> paid
> for it without prior approval. More often than not, I can't get prior
> approval because the customer can't be contacted.... The SA phones the
> customer and I can tell... the cell phone on the front seat starts
> ringing....
>
> We can only see those problems that are evident... we aren't mind-readers.
> We can only do what we are authorized to do... anything else will alter
> our
> paycheque.
>
> I often run into customers that firmly believe they know more about auto
> repair than I do... even though, after nearly 40 years of doing this, I
> can
> say I haven't seen everything yet.... I often run into customers that
> become
> belligerant when I point out conditions that need addressing ( "Your brake
> pads are getting thin... plan on a brake job in the near future." - "What
> are you trying to pull???? My brakes were OK this morning!!!").
>
> Without more info, I can only give a really good shrug...
>
> BTW... if you really do want help.... drop the attitude.
>
> Sign me - "Ford Master Tech - Diesel Certified..."
>
> "lswafford" <ssswffrd@aol.com> wrote in message
> news:f2008a5eeeca3ba3f05dee7bd03635df@localhost.talkaboutautos.com...
>> I take really good care of my Escort, oil changes, etc. I do have
>> 150,000
>> miles on it. It wouldn't start and I was told by Ford I needed an
>> alternator ($400), so I did it. I got the car home and the next day it
>> wouldn't start again. I was told it needed a battery, which I got. This
>> was approximately 2 weeks ago. Last week I bought tires and had a
>> tune-up. Exactly 2 days later the car wouldn't start and made a noise.
>> Ford told me I had a "blown engine." It supposedly has to do with
>> "something falling." What I want to know is both times I had the car in
>> they did a diagnostic and shouldn't they have picked that up. This is
>> not
>> the first time I have been "screwed" by a Ford dealership and this is the
>> last time.
>>

>
>



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Old 11-19-2005, 13:01   #9 (permalink)
CJB
Guest
 
Posts: n/a
Re: 1999 Ford Escort

Let me ask a few questions. Did the car run when you parked it? Did it
make any odd noises when you last shut it off? Has it been running
differently than it used to? When it was running, has it been making a
different sound than it used to? What kind of noise did it make when you
tried to start it?

Let me use an analogy. You are evidentially very familiar with medicine and
medical concerns. A person usually has to help a doctor determine what is
wrong with them. For example, you go to the doctor, and you tell them what
your symptoms are. From there the doctor can analyze your symptoms, do some
tests, and develop a diagnosis. Even then, and especially when working with
multiple doctors, the patient must stay abreast of his medical treatment and
participate in it if he wants good results.

I've found the same to be true with cars. You need to have an idea about
what's going on with your car instead of tossing the keys to the mechanic
and asking him to fix it.

Listening to your first post. It almost appears that the mechanic didn't do
the proper tests to determine if the cause of the original complaint was due
to the battery or the alternator. It is possible that the two failed in
that order, but I kinda doubt it. At this point, no one really knows, nor
will we ever know.

I must then ask, why did you get a tune up? Was the car running poorly? If
that's the case, it may not have needed the tune up at all. It may have had
internal mechanical damage already. However, if you go to the mechanic and
say, give me a tune up (which is probably just replacing the plugs and
wires), that's what they're going to do. If, instead, you tell them that
the car is running poorly and you want them to diagnose it, they'll do that.

Lastly, do you know what tests were performed to determine that your engine
was "blown"? Do you know what parts have failed?

Knowing that will help you determine a course of action.

CJB


"lswafford" <ssswffrd@aol.com> wrote in message
news:4728077a3b282ceaa30d3c5ef0a3ad54@localhost.talkaboutautos.com...
>I take my car in every 3,000 miles. I never run it if there is a light
> stating needs service without getting it in right away. If I am told I
> needs brakes, I get them. I can't afford to have my car fail. Why I am
> so frustrated is I have to trust the mechanic telling me what is wrong. I
> could show you every piece of paper that shows what I have done to my car.
> So I have a car that I had to have towed back to my house since I don't
> have $3700 to fix it and don't know what to do with it. I had all of this
> work done and it was for nothing. I had to go back on chemotherapy this
> Friday (yesterday) and I have no car and am left with taking the bus. I
> know this isn't anyone's fault but mine but that is why I take such good
> care of my car. When I talked to them at the Ford dealership I asked them
> what was wrong. They first told me the cost and I said I couldn't afford
> it and then "blown engine." I said what do you mean by "blown engine." I
> was then told "seals have fallen in the engine, whatever that means. If I
> seem like I have an attitude, I'm sorry. I even talked with the manager
> and they just blew me off and said I could charge it to a credit card.
> Except I am over $30,000 in debt due to doctor bills and can't afford to
> continue charging them up. Again, I realize this is my problem but please
> understand why I am so upset. I understood that whenever they do a
> diagnostic $85.00 that they could find a problem. Well I have had two in
> less than three weeks and when I asked them about it they said "it just
> happens." No red warning light came on or anything. Anyway, if you have
> a suggestion as to what I can do with my car please let me know. I can't
> afford to have it fixed at this time. Thanks.
>



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Old 11-19-2005, 13:01   #10 (permalink)
lswafford
Guest
 
Posts: n/a
Re: 1999 Ford Escort

You learn your car and if it isn't acting right you question it. That is
what I have always done. I knew when it needed to be aligned. Well I
would go in and tell the mechanic the noise or whatever it was making and
they would just look at me like I was stupid. BUT later on it would get
worse and then they heard it--by then it usually cost a lost more to fix.
I followed the instructions about when to do what, timing belt, etc. Thank
you anyway for writing. I appreciate it.

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