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Old 03-21-2005, 14:01   #1 (permalink)
tt14tt
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Re: Re: Customer Satisfaction Program 04B22

"cewhite3" wrote:
> Jim Warman wrote:
> >
> > OK, Ed... I found what we need.
> >
> > SSM (Special Service Message) 18208..... sorry I can't do a

> cut and past -
> > copyright laws and such.... Mercon V will still be the fluid

> of choice but
> > the packaging date must be AFTER May 10, 2004. Mercon V was

> refomulated to
> > meet the requirement of the later transmissions.
> >
> > The production line came "out of step" with itself for a

> short period. If
> > the reformulated oil had arrived first, we wouldn't even

> know of the
> > reformulation.
> >
> > As for your car.... it was built 11/06/2003.... no warranty

> history at all
> > but 04B22 is still outstanding. There is one SSM (17852)

> that deals with
> > transmissions without the SportShift feature but it mentions

> having an E
> > displayed for gearshift position and DTCs in memory.
> >
> > Being that my stock in trade is mostly trucks, I am

> unfamiliar with the
> > SportShift feature but if your car is equipped with this

> feature I would
> > turn it off and see what happens.
> >

>
> Thanks Jim. I'm dropping off the Tbird tonight to get the
> secret sauce added.
>
> Ed


Hello, I scheduled my service appointment too far out for this week.
And all of a sudden I noticed about a week 2 weeks ago I started to
experience delays in shifting.

I am curious whether getting the "special sauce" will correct any
issues or just prevent them from getting worse. The letter says "over
time, may cause delayed/harsh reverse engagements", does this mean
that once the shifting problems start that they are irreversible? I
had a problem scheduling the service appointment with work and
everything and now I am scared that I did damage to my explorer.

Thanks this thread has been very helpful!
kevin

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Old 03-29-2005, 11:01   #2 (permalink)
NavyMom
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Re: Does it correct any issues that are starting to happen

"tt14tt" wrote:
> Hello, I scheduled my service appointment too far out for this
> week. And all of a sudden I noticed about a week 2 weeks ago I
> started to experience delays in shifting.
>
> I am curious whether getting the "special sauce" will correct
> any issues or just prevent them from getting worse. The letter
> says "over time, may cause delayed/harsh reverse engagements",
> does this mean that once the shifting problems start that they
> are irreversible? I had a problem scheduling the service
> appointment with work and everything and now I am scared that
> I did damage to my explorer.
>
> Thanks this thread has been very helpful!
> kevin


I got married on 12/31/04 and moved in with my husband putting my
house up for sale. Because of mail delay I received a letter from
Ford dated in January 2005 to my old address about 04B22 that I need
to have in the shop by March 31, 05. I have noticed trouble in the
shifting especially in reverse. Even though I bought the Total care
warranty program, I am being told they will not cover rental car
expenses but the dealership is telling me it will take about 5 days to
fix my car and they havenít even looked at it yet. Guys help, am I
being ripped off here?
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Old 03-30-2005, 16:02   #3 (permalink)
Big Bill
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Re: Does it correct any issues that are starting to happen

On 29 Mar 2005 13:05:42 -0500, NavyMom <DoNotEmail@AutoForumz.com>
wrote:

>"tt14tt" wrote:
> > Hello, I scheduled my service appointment too far out for this
> > week. And all of a sudden I noticed about a week 2 weeks ago I
> > started to experience delays in shifting.
> >
> > I am curious whether getting the "special sauce" will correct
> > any issues or just prevent them from getting worse. The letter
> > says "over time, may cause delayed/harsh reverse engagements",
> > does this mean that once the shifting problems start that they
> > are irreversible? I had a problem scheduling the service
> > appointment with work and everything and now I am scared that
> > I did damage to my explorer.
> >
> > Thanks this thread has been very helpful!
> > kevin

>
>I got married on 12/31/04 and moved in with my husband putting my
>house up for sale. Because of mail delay I received a letter from
>Ford dated in January 2005 to my old address about 04B22 that I need
>to have in the shop by March 31, 05. I have noticed trouble in the
>shifting especially in reverse. Even though I bought the Total care
>warranty program, I am being told they will not cover rental car
>expenses but the dealership is telling me it will take about 5 days to
>fix my car and they havenít even looked at it yet. Guys help, am I
>being ripped off here?


Unless someone promised you, in writing, a rental car, the answer is
no.

--
Bill Funk
Change "g" to "a"
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Old 03-30-2005, 19:01   #4 (permalink)
Hairy
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Posts: n/a
Re: Does it correct any issues that are starting to happen


Because of mail delay I received a letter from
> Ford dated in January 2005 to my old address about 04B22 that I need
> to have in the shop by March 31, 05. I have noticed trouble in the
> shifting especially in reverse. Even though I bought the Total care
> warranty program, I am being told they will not cover rental car
> expenses but the dealership is telling me it will take about 5 days to
> fix my car and they haven't even looked at it yet. Guys help, am I
> being ripped off here?


Not enough information to know whether you are being ripped off, or not. It
certainly wouldn't take 5 days to add 6 ounces of fluid supplement to the
transmission. So, it appears that they intend to do more than the 04b22
recall, but you don't say what. If a new trans is planned, a competant shop
should be able to do it in much less than 5 days, IMO.
As far as a rental is concerned, you need to *carefully* read your service
contract to see what is and isn't provided. I wouldn't just take their word
for it.
Good luck
H


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