On Thu, 10 Nov 2005 19:31:48 -0600, "KJ.Kate"
>"JohnV@nn" <firstname.lastname@example.org> wrote in message
>: Just had a front-end alignment done. Now please don't think I'm trying
>: to troll the group or start up a long thread about shops needing to
>: make a profit, etc. But the shop performed a service for a quoted
>: price, which in this case was $64.99. When I go to pick up the car,
>: the bill is $71.49. Now I know they don't charge tax on labor in my
>: state, and I'm pretty sure the FEA is all labor. The extra $6.50 is
>: "shop fees". What I want to know is, why didn't they just quote me
>: $71.49 up front? I mean, we could probably get into a whole
>: philosophical thing about whether they can charge for rags, etc. but
>: slipping this extra charge in on the "sly" seems a bit disingenuous to
>: me. It gives me the exact same feeling as a car dealer tacking on a
>: $199 "doc fee" after the price is negotiated in the parking lot.
>I think you are absolutely right John.
>They should have told you upfornt if there were any additional fees. In
>particular something as vague as this.
>Being the witch I am, I probabaly would ahve made a real fuss over it. I
>realize it's only six and a half bucks, but it's the principal of the thing.
I said this in a related thread, but, again... when he went in they
gave him an ESTIMATE of what the cost would be. Estimates are not
exact by their very definition.
In California, the Business and Professions Code says any business
which provides an estimate is permitted to exceed that estimate by
10%. If you look at what this gentleman was additionally charged, it's
about 10% of the estimate.
If they were really a rip off shop, they sure as heck wouldn't have
stopped at a mere $6.50. The worst ones for that that I have
encountered are the SMOG "specialists". The ones who only do SMOG.
If $6.50 is that big a deal... DO NOT GO to those MAACO type paint
shops. Anyone recall Earl "I'll paint any car for $29.95" Schibe? By
the time you got out the door that $29.95 had risen to over $600.
1965 Ford Mustang Fastback 2+2, Vintage Burgundy
w/Black Std Interior, A Code 289 C4 Trac-Lok;
Vintage 40 16" rims w/225/50ZR16 KDWS BF Goodrich
gForce Radial T/As, Cobra drop; surround sound
See my ride at....
Feb 2004- http://22.214.171.124/albums/86810/003_May_21_3004.jpg
Feb 2004- http://126.96.36.199/albums/86810/005_May_21_2004.jpg
Jul 2005- http://188.8.131.52/albums/86810/d..._11_05_002.jpg
Jul 2005- http://184.108.40.206/albums/86810/E...ebuild_006.jpg