betsey

hi--
anyone have any leads on a repair manual for a 2004 xc 70 wagon? it
seems chilton has not come out with one......

also, just had my volvo in for service today, and is less than
enchanted...was charged 4 hours of labor (only there for 1.45), and new
brake pads. hubby requested old brake pads....as the tech said they
were 3mm. they were at least DOUBLE that. so....hence the request for
leads on a manual. the hubby will do the work, not me!

thanks

betsey

Crazy Dog

betsey wrote:

> just had my volvo in for service today, and is less than
> enchanted...was charged 4 hours of labor (only there for 1.45),

How many people worked on it?

--
Crazy Dog
wfh at crazy hyphen dog dot fsnet dot co dot uk

Mike Lindsay

In article <1132938578.298301.73040@f14g2000cwb.googlegroups.com>,
betsey <twoxover@aol.com> writes
>hi--
>anyone have any leads on a repair manual for a 2004 xc 70 wagon? it
>seems chilton has not come out with one......
>
>also, just had my volvo in for service today, and is less than
>enchanted...was charged 4 hours of labor (only there for 1.45),

Maybe they had more than one bloke working on it?
> and new
>brake pads. hubby requested old brake pads....as the tech said they
>were 3mm. they were at least DOUBLE that. so....hence the request for
>leads on a manual. the hubby will do the work, not me!
>
>thanks
>
>betsey
>

--
Mike Lindsay

Ernest Scribbler

"betsey" wrote
> anyone have any leads on a repair manual for a 2004 xc 70 wagon?

http://search.ebay.com/search/search...=volvo%20vadis

RiverLink

The Chilton's 1990-98 will have generic information that can be used on your
'04 XC70. Although slightly outdated, I have used it as a resource to
replace brake pads on my '01 XC and recently to change spark plugs on my '04
XC70. I bought mine in the auto section of a Wal-Mart store.

I have a write up on my web site dealing with oil changes and generally,
that's about all you'll need to do. Check out:

http://cvolvo.com/Central/Repair/B5254T.html

Frankly, I'm surprised you needed brake pads on an '04. When I changes to
my winter tires a few weeks ago, I inspected the brake pads and they're less
than 1/2 worn, good for another year at least and I have 45,000km on the
XC70.

I only take my XC70 back to the dealership for warranty work. In Canada we
have an 80,000km or 4 year warranty that covers everything but wear items
(brake pads, wipers, etc).

Good luck in the furture.

Cam

"betsey" <twoxover@aol.com> wrote in message
news:1132938578.298301.73040@f14g2000cwb.googlegroups.com...
> hi--
> anyone have any leads on a repair manual for a 2004 xc 70 wagon? it
> seems chilton has not come out with one......
>
> also, just had my volvo in for service today, and is less than
> enchanted...was charged 4 hours of labor (only there for 1.45), and new
> brake pads. hubby requested old brake pads....as the tech said they
> were 3mm. they were at least DOUBLE that. so....hence the request for
> leads on a manual. the hubby will do the work, not me!
>
> thanks
>
> betsey
>

betsey

HI--
one person had worked on the car. its frustrating, to say the
least....

betsey

Glenn Klein

betsey wrote:
> HI--
> one person had worked on the car. its frustrating, to say the
> least....
>
> betsey
>
Most dealers pay their techs on the flat rate pay system if the tech
spent approx a hour & 45 minutes he was paid the 4 hours this system has
its plus & minus side to it which I am not going to get in to here
Glenn

--
"*-344-*Never Forgotten"
Is for the New York City Firemen who lost their lives on September 11,2001.
The official count is 343, but there was also a volunteer who lost his life
aiding in the initial rescue efforts. And I will never forget them as
long as I live,
nor should any American.

betsey

Cam-
thank you for the insigt and link...it will help!

the 2005 has 45000 miles on it,a nd that is the crux of the matter, my
husband, upon viewing the "spent" pads (he requested them), said that
they were good for many many more miles. In other words, the tech
looked to make some extra money by recommending replacement.

i work as a loss control con******t for an insurance company, and one
of the programs i am involved in is auto dealerships. service techs
are not paid just an hourly or salary wage, they are also paid a
commission off of the services they "sell". which is why, a good
service tech makes in excess of $100,000 a year (not saying they arent
worth it, but this is just how the pay is structured). Given
yesterdays treatment, the hubby has decided that he will now do his own
maintenance on this car. (he's more than qualified, just had stopped
due to time constraints....)

betsey

~^ beancounter ~^

if only one tech worked on the car, you were overcharged
by the dealer...ask for a refund or adj, then (if need be) complain
to volvo corp and cc the state auto repair oversight office.....you
may be a victim of fraud.....these practices are illegal (and stupid)
for any auto repair facility...keep us posted !!

Rob Guenther

Sounds like it's time for another dealer, or a Volvo/European car garage
too... for when your husband doesn't have time to work on it.

I've found a good Volvo dealer for our 960, and 2 good VW dealers and one
good VW garage for our Golfs.... Apparantly the VW dealers being good is a
REALLY rare thing - I've heard of some bad Volvo dealers as well - just
gotta ask around, you don't even have to get your warranty work done where
you bought the car either.


"betsey" <twoxover@aol.com> wrote in message
news:1133044493.958334.160470@z14g2000cwz.googlegroups.com...
> Cam-
> thank you for the insigt and link...it will help!
>
> the 2005 has 45000 miles on it,a nd that is the crux of the matter, my
> husband, upon viewing the "spent" pads (he requested them), said that
> they were good for many many more miles. In other words, the tech
> looked to make some extra money by recommending replacement.
>
> i work as a loss control con******t for an insurance company, and one
> of the programs i am involved in is auto dealerships. service techs
> are not paid just an hourly or salary wage, they are also paid a
> commission off of the services they "sell". which is why, a good
> service tech makes in excess of $100,000 a year (not saying they arent
> worth it, but this is just how the pay is structured). Given
> yesterdays treatment, the hubby has decided that he will now do his own
> maintenance on this car. (he's more than qualified, just had stopped
> due to time constraints....)
>
> betsey
>