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Old 11-24-2005, 08:02   #1 (permalink)
tagS60
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Volvo S60 windshield warranty issues

Just curious if anyone here has had an issue with Volvo concerning
warranty coveraage on a wildshield which had cracked for no apparent
reason?
This happened to me and I was less than happy with the way it was
handled by both the local dealer and Volvo USA.
I am guessing by the way it was ultimately handled that there are more
than a few similar cases out there. Your response would be greatly
appreciated.

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Old 11-24-2005, 13:01   #2 (permalink)
Michael Pardee
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Re: Volvo S60 windshield warranty issues

"tagS60" <fparry@twcny.rr.com> wrote in message
news:1132845108.265344.234700@f14g2000cwb.googlegroups.com...
> Just curious if anyone here has had an issue with Volvo concerning
> warranty coveraage on a wildshield which had cracked for no apparent
> reason?
> This happened to me and I was less than happy with the way it was
> handled by both the local dealer and Volvo USA.
> I am guessing by the way it was ultimately handled that there are more
> than a few similar cases out there. Your response would be greatly
> appreciated.
>

Not with Volvo, but with Toyota....

The service manager ran a ballpoint pen along the crack to see if it grew
from a chip (pen hangs in chip) or if it was spontaneous. Spontaneous =
manufacturer pays, chip = owner or insurance pays.

Mike


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