Originally Posted by ptcharlotte_fl
I have a Ford Flex with 13,000 miles on it. Over the weekend the transmission went out. I had it towed in to the dealership this morning. I just called and the service guy told me that it was if fact my transmission (rather than a sensor which seems to be the standard answer) so they have their transmission guy working on it. I'm happy about that but from everything I've read about Flex trans.problems I'd rather they replace it than live with a repaired one. I hope the mechanic knows his transmissions.
Hi, the choice of how they repair your transmission is not your's to make. After diagnoises and tear down, Ford will determine whether to rebuild yours, replace it with a GPD unit, or send a new one taken from the assembly line. It is sad that this happens, but that is why you have a warranty.