Sent a rather strongly worded letter to Ford today, not that I expect it to achieve anything.Live in ohio and just uncovered same issue with my 2005 escape.
Going to a metal fabricator to fix. Car has 120k miles on it.
I also have a 2005 Mariner with 66k miles that I need to watch now.
I'm still waiting for a reply from ford almost two weeks laterHi , My name is Barbara.... I have the exact same problems. I received a estimate from Ford 4 $ 5,440.71 . I just received a letter they cannot help me. I have written to the C.E.O. and I am waiting for a response. I am a vary active 77 year old. I purchased this Escape at the age of 70 for $27,000.00. Thinking this cost more then my house did. Hoping it would be my last car I purchased. NOW I cannot even drive it. It is TOTALLY UNSAFE. Now What !!!!