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Hello, I installed the backup camera and when I put the vehicle in reverse the guidelines won't appear unless I go into the vehicle's settings turn them off and on again, but when I restart the vehicle the line disappears again. I've done some research and used Forscan to try to reprogram the backup camera and when I do it tells me to use an OEM camera that the camera installed isn't OEM. Before I return the product and leave a bad review I wanted to see if there was anything that could be done to make the product work as it's supposed to. Has anyone had this issue and how did you resolve it?
 
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