Here's the deal. When I got my probe it had the esp (extended service plan) still on it. So it's still under warrentee (sorry about the spelling). So my cv boot tore and i wanted to take it in to get repaired. They never transfered the esp to my name though. (yes i did send them the papers and all the other stuff they wanted when i got my car). So when i was talking to them they said i have to have the esp in my name before they could service it. They gave me a 800 number to call, I call it and all the guy tells me is i need to get the esp in my name. (no stuff) and tells me to call the dealership again. so I called back to the dealership and talk to the service manager and he has no idea what to do. Does anyone have any helpfull hints? Sorry for the length but this has been going on for over a week and i want to start driving my car again.